In a recent Ask Leo! Tip of the Day, I suggested you should Provide Enough Information When Asking for Help.
Great, but that raises the question: what’s enough?
In fact, even more than that, which information?
While there are no hard and fast answers, here are guidelines to consider when asking anyone for help with technology.
Read moreWhat Information Should I Provide When Asking for Help?
Unlike search engines such as Google or Bing, Ask Leo! is a real person: me, Leo Notenboom. That means when I get a question (and I get lots of questions), there are various steps I take to come up with the answers I post here.
Did I mention I get lots of questions? Unfortunately, that means I can’t answer every single one. However, I can outline some of the resources I use when I need them.