answers
My (Not So) Favorite Question
My favorite question? You’ll never guess. Hint: it makes my job super easy, and you don’t want that.
Where Do You Get Your Answers?
There are many ways to find information on the internet. Here are a few tricks of mine that can work for you.
What Information Should I Provide When Asking for Help?
When asking for help with tech, “it doesn’t work” isn’t enough. The more details you share — what happened, what you expected, steps you took, and changes you’ve made — the better your chances of getting useful answers. Learn what to include to stack the odds in your favor.
“Is It Possible” Is the Wrong Question
Yes, it’s possible. But you might want to ask a different question that will result in a more helpful answer.
Why Can’t You Give a Straight Answer?
Why can’t I just give you a straight answer? Because things are rarely that simple. Learn why “It depends” is sometimes the only honest answer I can give you, what details really matter, and how giving better clues can help you get clearer, faster, and even simpler solutions.
