Quick answers to a few questions…
I get a fairly steady volume of questions here at Ask-Leo!. Unfortunately I can’t answer them all personally but here’s a batch of questions received over the past week and some quick answers.
- Why doesn’t the “Help & Support” Service stay disabled like I set it?
- Help! The print spooler service disappeared. What’s a PID?
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Why doesn’t the “Help & Support” Service stay disabled like I set it?
Yep, this service turns itself back on as soon as it gets a chance. Usually as soon as you ask for any kind of help. I verified it myself – I stopped and disabled the service then asked for help. Sure enough it’s back to auto-start and running. That’s more of a “how” than a “why” but it at least explains the behavior.
Help! The print spooler service disappeared.
No real way to know how that one happened. Bottom line is that it shouldn’t. The first step I’d take in these kinds of system corruption scenarios is to run the system file checker and see if that restores it.
What’s a PID?
PID stands for Process ID. It’s how the operating system keeps track of the various programs or processes on your machine. If you have to copies of a program running each will have a different PID. A great example is the ever-confusing svchost (see my previous svchost article). If you run “tasklist /svc” in a command window, each copy of svchost will have a different PID. If one seems to be taking too much CPU time as shown in task manager, the PID will let you determine which one it is in the tasklist /svc output.