Technology in terms you understand. Sign up for the Confident Computing newsletter for weekly solutions to make your life easier. Click here and get The Ask Leo! Guide to Staying Safe on the Internet — FREE Edition as my thank you for subscribing!

PPS files still don't work even after I created an association – what do I do?

Question:

I followed your instructions to create a file association for PPS files, but
I still get an error when I try to open PPS files attached to email. What am I
doing wrong?

It’s hard to say, but I will say that for some reason, PPS files cause a lot
of people consternation.

Let’s review what you should do, and what to do if that doesn’t work.

Become a Patron of Ask Leo! and go ad-free!

First off let me remind you that you must have either PowerPoint or
PowerPoint Viewer installed. PowerPoint comes with Microsoft Office, and the
PowerPoint Viewer is a free download from Microsoft (here). The difference is, of course, that PowerPoint will
let you create PowerPoint presentations, while the viewer will only
allow you to view them.

Now, as I stated in my previous article
This file does not have a program associated with it – what does this mean and
what do I do?
, the most common solution is to simply install the program
that understand PPS files. If you don’t have Microsoft Office, that means
downloading and installing the free PowerPoint Viewer. Setting it up should
create all the appropriate associations for you to be able to view PPS
files.

If you have Microsoft Office, you can perform a repair install, making sure
that PowerPoint is, in fact, installed.

Unfortunately for some folks all that doesn’t appear to work. Very well,
we’ll do things the hard way … meaning we’ll do it by hand.

I’m going to assume you have successfully installed the free PowerPoint
Viewer.

Fire up Windows Explorer (right click on My Computer and
click on Explore is one quick way). Click on the
Tools menu and then the Folder Options item.
In the resulting dialog, click on the File Types tab, and you
should see something like this:

Folder Options, File Types tab

Scroll down to the PPS entry, or where the PPS entry should be
alphabetically. If you don’t find a PPS entry, click the New
button and enter PPS into the resulting dialog to create one.

Click on the entry for PPS, and then click on the Advanced
button. The result will look something like this:

Edit File Type dialog

For the moment we’ll ignore the entry that says “Print”, and focus on the
other – “Show”. What seems to be unique about PowerPoint Viewer is that it
doesn’t use the word “Open”, but rather “Show” as the action to perform. My
theory is that that’s the cause of much of the confusion.

If “Show” doesn’t exist in the list, click on New…,
enter:

&Show

into the Action box, and then:

“C:\Program
Files\Microsoft Office\PowerPoint Viewer\pptview.exe” “%1”

“What seems to be unique about PowerPoint Viewer is that
it doesn’t use the word ‘Open’, but rather ‘Show’ as the action to
perform.”

Into the Application used to perform action: field. Go
ahead and check DDE as well, entering “pptview” (without the
quotes) into the Application field, and “System” into the
Topic field.

Press OK.

If you did have a “Show” option, or you just created one, you can check it
by clicking on “Show”, and then clicking on Edit…. The
result should look something like this:

Edit Action dialog

Note that even though it’s not entirely displayed, if you click in the field
Application used to perform action:, and scroll to the right,
you’ll see it contains the entire string:

“C:\Program
Files\Microsoft Office\PowerPoint Viewer\pptview.exe” “%1”

Press OK, and you should be back at the “Edit File Type” dialog pictured
earlier.

Important: click on the “Show” action, and then click on
the Set Default button. The “Show” item should turn bold, as
seen in the image above. This tells programs which action is the “default”
thing to do with a PPS file under certain conditions.

OK and Close your way back out, and you
should now have a proper association.

Note: as I said this assumes the free PowerPoint Viewer, which you’ll have had to download
and install, and it assumes you installed it to its default location. If you’re
using PowerPoint itself, you’ll need to locate “powerpnt.exe” on your hard disk
and enter its path instead of “pptview”.

If you’d like to create the “Print” action, the steps are the same, except
that the Application used to perform action: is:

“C:\Program
Files\Microsoft Office\PowerPoint Viewer\pptview.exe” /p “%1”

Thanks to one of my readers for pointing out the potential role of “Show” in
people’s confusion on this issue.

Update: Ramesh’s Site includes an article Unable to open .PPS attachments directly from
Outlook Express?
which includes not only instructions similar to the above,
but a utility that you can run to install the fix for you.

Do this

Subscribe to Confident Computing! Less frustration and more confidence, solutions, answers, and tips in your inbox every week.

I'll see you there!

58 comments on “PPS files still don't work even after I created an association – what do I do?”

  1. Still going wrong here with free Powerpoint Viewer
    Everything now is as you said, except that I had to put the next path also between Quotes:
    C:\Program Files\Microsoft Office\PowerPoint Viewer\pptview.exe
    Without quotes I could not save my edit (2x)
    My “Show” (in dutch called “Weergeven”) item was already turned bold.
    Can my problem something has to do with my DUTCH Windows XP home ?
    My Powerpoint Viewer is also a dutch one.
    Also same problems with PPT files.

    Reply
  2. I was reading abt the pps problem, no file association…. I know you cant play the pps from an email…….at least I cant.. I drag it out to desktop and then click on it to watch them. I keep them in a folder called pps and can watch them anytime I want to..but I cant open them in email. Must drag them out first. I do have a pp viewer installed. Hope this has helped a bit. Im not expert, but this is what I have found.

    Reply
  3. If the person’s e-mail program is Eudora, there’s not much he can do: I’ve got Eudora, and it absolutely refuses to open Powerpoint files that are e-mailed to me. If I go to the “attach” directory where the file is stored and click it there, it opens no problem. But not from within Eudora. I have no idea why that is, and it’s possible other e-mail programs display the same behavior. Either way, it’s a PITA.

    Reply
  4. I still can’t open a pps file, even after downloading the free powerpoint viewer and following your instructions for manual reconfiguration. (there was no “show” or “print” wording.)I have bleeping Office pro edition 2003!!

    Reply
  5. Thank You for the direction..fixed the problem..the browser option worked better for me..got the direct link from my program files..Thanks

    Reply
  6. “I tried your all steps. After that it is asking for “documents” and “and” files. What do I do?”

    Posted by: amol sharma at November 20, 2006 08:46 AM

    YES, Now that is my problem!!! Now I can’t even look at my pps file on the desktop!!! I could look at it if I saved it to desktop, but now, after doing what was told here, it won’t work at all!!!! Exactly as mentioned above is happening. It says it can’t find “documents” and “and” files?????

    Reply
  7. OK, I’ve fixed it partly from what you said. I selected “New” in the “Edit File Type” box, and typed “Open”, entered the C:\Program Files\Microsoft Office\PowerPoint Viewer\pptview.exe /p “%1”, OK, OK and it worked. Thanks for your help.

    Reply
  8. I received a Christmas greeting in the form of a pps. file that I could’nt open. After reading your page and re- installing MS Office (inc. Power Point) I was able to see what had been sent to me…… and it was lovely. Many thanks and Seasons greetings to you.

    Reply
  9. I still can’t view a .pps attachment in Outlook Express. I have downloaded PowerPoint Viewer and implemented your instructions. If I save the attached .pps file in a separate folder on my C: drive, I can view it via Windows Explorer using the PowerPoint Viewer. However, Outlook Express still produces the same, original message…”This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel.” My computer runs Windows XP-Professional and has SP2 installed. Any suggestions? Thanks.

    Reply
  10. this way to do it doesn’t work for me either. after i’m all done creating everything, something deletes it. When i go back to see if it’s still there under the file types tab, it’s completely gone like it never existed. VERY frustrating.

    Reply
  11. I still can’t view a .pps attachment in Outlook Express. I have downloaded PowerPoint Viewer and followed your instructions. If I save the attached .pps file in a separate folder on my C: drive, I can view it using the PowerPoint Viewer. However, Outlook Express still produces the same, original message…”This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel.” My computer runs Windows XP and has SP2 installed. Any suggestions? Thanks.

    Reply
  12. I could strangle Bill Gates for the aggrevation of trying to get a simple program like Powerpoint viewer to work. I tried everything in your article and the comment posts. Nothing worked until I found a back door to open the .PPS extension. Here’s how. 1) Save the Outlook Express message in your documents. 2)Right-click on the file. You should get the menu for “Open With” There should (not in my case) be an menu box with “Microsoft Office PowerPoint Viewer” (Wasn’t there) Then you can open the freaking file. In my case I had to go on search and rescue to get Powerpoint to even be an option in the menu box. Gee, can Micro$oft extract even more of my hard earned salary for a “free” program that requires a PHd to use? Never and I mean N-E-V-E-R have I gone through such an ordeal as to open, I mean attempt to open a .pps file extension from Outlook Express. Even with my technical and somewhat geeky skills, the attempts were not worth the effort. If I could hit a Micro$oft “representative” with a 2×4 until he or she was unconscious, I would. Telephone “support”. I’d rather have a chimpanzee come over and attempt to fix the problem. As Mo from the 3 Stooges use to say…Why I oughta…

    Reply
  13. they just want you to get annoyed and buy Powerpoint. I prefer blocking e-mail from ppl who send .pps’s solution.

    Reply
  14. I’ve followed your instructions; however, at the end I get this message “the specified program could not be found. Make sure file name & path are correct. Where do I go from here? Thanks for your help up to this point.
    Millie

    Reply
  15. —–BEGIN PGP SIGNED MESSAGE—–
    Hash: SHA1

    Try putting the program in quotes. Like so:

    “C:\Program Files\Microsoft Office\PowerPoint Viewer\pptview.exe”

    Leo
    —–BEGIN PGP SIGNATURE—–
    Version: GnuPG v1.4.6 (MingW32)

    iD8DBQFF+KPaCMEe9B/8oqERAsIlAJ94a/CjM5gTaLzsC2ZZfM5pbqbMswCdESfI
    jsVMbRGz+wISpbrrTiprzV8=
    =9/g4
    —–END PGP SIGNATURE—–

    Reply
  16. I too tried to do the manual fix outlined above, without success. Then I went to the link in the “related sites” and opened Ramesh’s Site on the link “Unable to open .pps attachments directly from Outlook Express”. Once in, there is a small utility download that provides a fix at a click of the mouse (don’t be afraid of the ‘unknown publisher’ designation). Quick and easy!

    Reply
  17. I copied my Power Point Viewer File from Office and installed it in My Documents. I then recreated my association in Folder Options and directed it to My Documents and my pps files are opening great now. Try it.

    Reply
  18. Note :- there is an easier way of setting file associations. Right click the file and select ‘open with…’. Select the program you wish to associate the file extension with and then tick the box that says ‘Always use this program to open this type of file’. Association made!!

    Reply
  19. Thank you! Have been attempting to fix .pps since 10/2006 with no luck. Followed your instructions, then went on to Ramesh’s site and downloaded the Fix utility for Outlook Express.
    It worked! Thanks for your help, Leo.

    Reply
  20. Have been fighting with this pps bug for over an hour – After trying your fix – (I think I managed to screw up the “exe %1” somehow) I went to Ramesh’s Site and downloaded his fix. Worked like magic!

    Thank you ever so much – Will be back for more “Magic” in the future.

    Signed – “sigh of relief in PA”

    Reply
  21. I send a PPS file as an attachment, but the sound files won’t play . . . what should I do, I am confused, they play when power point is open, then when I send it to other e-mails, they are rather lost, hidden or disabled for playback, is there something I can do?

    Reply
  22. It seems your fix to the problem is to make “show” the default, but the Ramesh repair makes “open” the default. Would this confuse people ( besides me )?

    Reply
  23. Got to ‘edit file type’ and ‘editing action for type’, had the right string in ‘Application used to perform action’, but got ‘specified program could not be found,make sure the file name and path are correct’Have downloaded PP viewer several times.

    Reply
  24. i just wondering that problem with downloading is nto working i dont know how to figure out come from where? i cant find so problem with installed and like run and twice run but verfity is not working but too long like 3 hours something wrong with that like pc something inside from the desktop i dont know i am not sure anything bout it so let me know please please help me i was so fruasted myself get mad so i give up so give me how direction do u care help me ok thanks i appericated

    Reply
  25. I could not get “Show” to be default. My solution was to create in window “Edit File Type” new entry “Open”,then click Edit to open window “Editing action for type” and in that window type into “Application used to perform action” the whole string suggested for Show ie. “Disc\Program Files\Microsoft Office\PowerPoint Viewer\pptview.exe” “%1” Make sure that the path to your PowerPoint Viewer leads to correct disc. After that set default and “show” will appear bold. Close everything.Took me a while to convince myself that “show” default in my case did not work.

    Reply
  26. On Opening folder options, there was no file type tab. Only General, view and search tabs. Tried to look for file types but found nothing. Can you help.New computer with vista system. Thanks

    Reply
  27. Tryiny to edit show It comes up S&how I try to change to &Show and it tells me I don’t have the programe at that location.. But it is there.. “C\Program Files\Microsoft Office\PowerPoint Viewer\pptview.exe” “%1”
    What am I doing wrong

    Reply
  28. Sorry– Let me update my problem.. Along with not being able to EDIT the s&how, the reason I even got to this point is that I can not read pps in my “mail”
    I am using MS Outlook Express.
    I can go to pptview.exe and run the program, but it asks what file to read and I don’t have any files other than express mail and I don’t know how or where to find them..

    Reply
  29. Please see my earlier message trying to view pps email attachment. I’ve installed PowerPoint Viewer 2007.I performed all tasks above but same message comes up, “This file does not have a program assiciated with it…”

    Reply
  30. I also cannot get this to work. When I pull up folder options via control panel PPS is listed in the file type. When I click on show I get S&how in the Action box and everything else is the same as your suggestion. Changed to &Show and no help.

    Reply
  31. Downloaded viewer. PPS file was listed, as was the whole sequence as you said it should be. Show was the default, everything was how you said it should look. But when I tried to click OK to close I got “The specified program could not be found. Make sure the file name and path are correct.” Of course they are correct, they were already there!! Help!

    Reply
  32. Downloaded pps viewer, opened .exe file to install.Then when I try to view a pps file I get a message asking for my name, organizatio, and product key..I don’t have one because I don’t have Office, so I can’t start the pps.

    Reply
  33. I fixed the .pps file extension and added open. I
    now get powerpoint to open but get errors sayiing
    it cannot fine the attached “Australia vissen koraal.pps” file. 1st I get power point viewer cannot find the file “documents”, then I get
    power point viewer cannot find the file “and”,
    then I get power point viewer cannot find the
    file “local”, then I get power point viewer cannot find the file “temporary”, then I get
    power point viewer cannot find the file “Internet”, then I get power point viewer cannot find the file “Australia”, then I get power point viewer cannot find the file “vissen”, then I get power point viewer cannot find the file “koraal.pps”, then after I click OK on the last one the power point viewer closes without opening anything. Can anyone help me???

    Reply
  34. I had the same problem and I also had the S&how entry as the default. To fix the error, I followed the instructions as published in this article to create a new entry but I used &Open in the Action field. Now it is working fine.

    Reply
  35. Most of the article above deals with XP. I have been able to associate the extensions with the correct files and even go into the register and remove show and put open to make them work, however with Windows Vista I did all the things required to open PPS but it still did not open. I found that it was missing from the file associatin page under the extensions alphabetical list. PPT and other extensions were there but PPS was not. How do I put it back on the page so I can associate the Power Point Viewer with it?

    Reply
  36. Larry > create a new entry but I used &Open in the Action field

    THANKS!!! Creating the “Open” action fixed the problem with Outlook Express not opening .pps files.

    I much prefer your help, to the “fix” exe file offered everywhere else.
    It’s better to understand the problem and the fix, then to use blindly a fix hidden in an .exe file.

    BTW, Microsoft while clearly aware of the bug didn’t bother to fix it for over five years! They’ve saved a few minutes of their own time at the expense of thousands of hours of user’s wasted time and frustration. Why am I not surprised?

    Reply
  37. I use windows live, have install the pps viewer and I still can’t open pps files without saving them and then viewing them using the viewer.

    Reply
  38. Great web site and my problem is solved. You are right, PPS files are a pain. Your site was given to me by a tech at systemax. Thanks

    Reply
  39. I have the same problem with Windows 7. I cannot open pps files as an attachment in Windows Live Mail. Have to save them, then use the MS Power Point program to open them. The fix you describe does not apply to Windows 7 because there is no “Advanced” button to use.

    Reply
  40. The devil is in the details. Tell your friend (linked given in this page) that he helped me solve the problem with the attached pps files, but in my case the exe file (Office 2007) was in Office14 (instead of 12) and I had to Browse instaed of writing the path. For some reason didn’t like my writing.

    Sorry I used your page, but the Feedback tab in your friend’s page is not working.

    Thanks for the link.

    Reply

Leave a reply:

Before commenting please:

  • Read the article.
  • Comment on the article.
  • No personal information.
  • No spam.

Comments violating those rules will be removed. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication.

I want comments to be valuable for everyone, including those who come later and take the time to read.