I am trying to close this account that I have, but I canât, I donât know
why? it says always that I have to close my Windows Live account before I can
close Hotmail, and how do I do that? I never joined!
Actually, you did.
Thereâs a common misconception around Hotmail and Windows Live that can lead
to this scenario. Iâll try to clear that up.
But I have to add: thereâs something about all of this that I really donât
understand.
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I see a lot of people getting very upset when, for one reason or another, they canât close their Windows Live Hotmail account.
What I donât understand is this: why? Why do you care so much?
Closing the account will not necessarily cause email sent to it to bounce.
Closing the account will not notify anyone.
Closing the account will not stop spammers from sending email that âlooks likeâ it came from the account.
Closing the account will not prevent a hacker who already has access to the account from continuing to have access.
So whatâs the big deal?
Itâs a free account. If you donât want it any more, delete the email, delete the contacts, and then just stop using it. Donât login; pretend it doesnât exist. If youâre not using it why does it matter so much that you canât close it?
As you can tell, I donât get it. Closing a free email account simply isnât that important.
Remove all your information from the account and simply stop using it â thatâs all you need to do.
âą
The common misconception: when you create a Windows Live Hotmail account, youâre creating an account not just for Windows Live Hotmail, but for any and all of the Windows Live, formerly MSN, services.
If you have a Hotmail account, you have a Windows Live account, because theyâre the same thing.
In fact, that same account identifier â your @hotmail.com or @live.com email address â is your account login for services like:
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MSN Messenger, now known as Windows Live Messenger, and Windows Messenger
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MSN/Windows Live Photos
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MSN/Windows Live Spaces
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MSN/Windows Live Groups
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Any custom MSN home page
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Your old â.net Passportâ
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MSN/Windows Live Hotmail
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moreâŠ
Any of those, and more, are all associated with your single login based on your hotmail or live email address.
And, you canât close one without closing them all â by closing your entire account. For example, if you close your Hotmail account, youâre also closing your MSN Messenger account, because theyâre the same thing.
So make sure you want to close everything associated with the account when you decide itâs time to close your Hotmail account.
Windows Live does warn about other services â particularly if youâve ever purchased something through a Windows Live service, or signed up for a for-pay service. That, apparently, needs to be closed separately (I do wish they would say exactly what services itâs located that fall into this category.)
But realize, that it could be just about anything youâve ever done on MSN, Hotmail, Messenger, Windows Live or more â because itâs all really one account.
And if you give up in frustration? Well, then youâve done the right thing, because as I mentioned above, simply walking away from the account after removing any and all personal data is by far the easiest approach to take.
So tell me, what am I missing? What is it about closing a Hotmail account that makes it so important?
I have a couple of email addresses that Iâve âclosedâ that is I stopped using them. I do, however, check them aoout once a month because a couple of times Iâve received an email from a long lost friend whom I hadnât contacted about my change of address who wrote me at that âclosedâ address. If you donât feel like logging on to that address you can add that acct to your email client and click on it periodically and comb through the spam and possibly find a valuable email.
If an email account is closed, the email service provider will eventually allow someone else to choose that user name (the name that appears to the the left of the @ sign.) Even if your user name is unique, thereâs always the possibility that someone else will apply for and receive that name. Personally, Iâm paranoid enough to not want someone else âimpersonatingâ me. So as suggested, just stop using the email account but check it periodically for incoming mail.
but i donât use or want MSN, Hotmail, Messenger, or Windows Live. yet when i tried to remove windows live, NOTHING would run, so i had to restore to a previous date. iâm using a wimpy laptop w/o much juice, & all this sneaky windows crap that gets loaded on surreptitiously results in a very slow machine.
SUPER, Leo, just yesterday I was âcomplainingâ (lower case âcâ) that I thought I had closed my Hotmail account and then found to my surprise that it still existed. NO problem; I agree 100% with you. Thanks for the excellent answer and PERFECT Timing!
In my case the email is of no concequence, its the other crap that occurs. The other crap?, the automatic MSN butterflies that appear in the FAVORITES tool bar everey month. How do I get rid of it?????
Microsoft will gather some data most of it useless from keeping the account open. The agreement that you signed electronically by pushing âI agreeâ will stay. You just have to wait for the EU to slam them with another privacy violation. Best is to uninstall or block as much as possible of Microsoft products to plug some information that my leak that way. It is a matter of trust.
Whatâs wrong with Hotmail? I receive a lot less spam with their service. With Yahoo!, I receive up to 25 or 30 spams each and every day. Someone (usually a crook from another country) is always sending âmoney transferâ requests or inheritance from people I donât even know. Never once have I received such crap on Hotmail. We live in a free country, do as you wish, but I love Hotmail (and Operamail is also good, but not as good as Hotmail).
Hey Jim, it is not that you are subscribed to Windows Live or Hotmail, it is that you are letting it (Windows Live or MSN Messenger) run at startup. No amount of opting out of accounts or closing them will help. Go to the âStartâ button (or orb, if in Vista), go to ârunâ in XP, type in âmsconfigâ (without the quotes), go to the âselective startupâ thingie, and find Windows Live or MSN Messenger in there , and turn it off. Problem solved.You can have a hundred Windows Live accounts, and if you do this, you will never be aware you have them.
I have used HOTMAIL for many nears and have much info stored there. I have two questions: 1. How do I download the contents of Hotmail to my computer? 2. How do I remove the recently added âWindows Liveâ portion from my computer? When I added it I was assured that I could remove it if not happy with it. I am not happy. But I am unable to uninstall it. I also used a beta uninstaller for WL, but the beta will not open on my Powerbook G4 Mac. Ron
I had an old email account on hotmail that I believe has been hacked and I cannot seem to delete the darn thing â Why isnât there a way to just delete it in one shot? why do I have to wait 270 days to close something I donât want? I know it is free and all but i donât want to be associated with this thing any longer â will someone please help me? Thank you.
27-Nov-2009
If Hotmail is a web-based opertion and Windows Live Mail is simply a âprogramâ on your computer, it would seem seem that the Hotmail account is more exposed, more vulnerable, and since both use the same id all of your emails end up in the Hotmail account, whether you like it or not. That would be my reason for wanting to eliminate it.
Why couldnât you close the account, which, as you said, would close all of them, then reopen Windows Live Mail only with a new account id, and eliminate the Hotmail that way if you wish?
I had two hot mail accounts and two MSN identities. I closed them both. In my case I did that because someone I did not want contacting me was doing it anyway. I could block that person on MSN, but I couldnât block them from sending me e-mails. I canât be bothered to go in and periodically check an unused hot mail account, why should I? As long as this person continued sending me e-mails the account would have been technically âIn Useâ. The 270 day thing makes me laugh. It was easier for me to close and then delete the unwanted accounts. I now have a new @live account, a new MSN identity, and this person is no longer able to contact me. The entire process took maybe 5 minutes, and it was worth it as far as I am concerned. The relief I now feel because this person cannot find me is total and utter joy. Oh and the second hot mail account I had, 2260 spam messages in the last three months, real actual spam, the nigerian stuff, you name it, that account was completely overrun with spam.
so does this mean microsoft does not really close your account for 270 days? if so, this is just another example of microsoft continuing to jerk users around.
It is important for me to close and get rid of any MSN related accounts (hotmail, messenger, windows live, etc) beacuse it has obviously been hacked into and many obscene emails have been sent from my account, many scams pop up in my messenger everytime I use it and even my facebook, that was registered under a hotmail account has been tapped into. You donât seem to understand HOW IMPORTANT it is these days to proctec personal information. It is NOT sufficient to just STOP USING the account becasue I signed in after a month of supposedly cancelling it and I find again emails that have been sent out of my account by somebody else than ME! How do you stop that form happening if you cannot close the account!!!????
Look Leo, I really appreciate your care and attention, butâŠIf the Msn is actually mine I have the right to close it just when I want. I donât want pretend that I havenât it anymoreâŠBut it seems to be impossible. So my question is: âAm I the real owner of my account?â
02-Jul-2010
My ex wonât leave me alone, Iâve change and deleted all my former account, this is the only one that I canât. Even though Iâve told him not to email me numerous time he still does and he claim that I emailed him first he just replied, but he canât produce any of my email. Now every1 believes that Iâm the clingy stalker when in reality itâs him
20-Jul-2010
I have a ton of people emailing me telling me they are getting spam from my old Hotmail account. I have tried to close it, but it says my account is linked to a paid service. I donât pay for anything. Maybe I did a long long time ago? Who knowsâŠ. I just want it to close! Any suggestions???
09-Oct-2010
I have tried to stop my account and to no avail and I have had issues with someone hacking this account and contacting my young nieces pretending to be me and asking them to undress etc..this is horrendous and one of my friends has said there is a suicide site that comes up when you google my full name and that the guy on this site has my profile page with all my hotmail details including when I am signed in and I have tried to find out what to do, help me please .
11-Oct-2010
Interestingly enough I tried your method 5 years ago. I walked away from my hotmail and havenât used it in years. However, just recently, my account was hacked and is now sending spam email under my name to my old contacts list. This is the reason people want to delete their accounts. Having old accounts in your name is a recipe for trouble, and thereâs no earthly reason why the desire to close an account should annoy anyone. We want to save MSN the data space for a service we donât use, and we want to save ourselves the hassle of coming back years later to change passwords for an account we donât use just because someone hacked it when we couldnât figure out how to delete it.
I get the impression that people really arenât getting the help theyâve come for. I donât want to âstop using my accountâ or âignore itâ, I want it closed. It should not be this hard to close an account. Iâve attempted canceling my Microsoft account, per the instructions that I got once trying to close my hotmail account. Iâm getting taken in circles and I donât want to just ânot checkâ my hotmail account. It was compromised and people are receiving emails from âmeâ. Iâve changed my password, Iâve deleted all of my contacts, to no avail. I just want the account closed.
27-Nov-2010
I found this (finally). It closed the account once and for all for me. Cheers //Andreas
1. Go to http://mail.live.com/mail/CloseAccountConfirmation.aspx
2. Log in with your Windows Live ID and password.
3. Click on âClose account.â
Is it really so hard to answer the question instead of questioning the help you are suppose to give us? Then when people have genuine reasons for trying to gather this information you donât answer. And whatâs with the 9 points under this comment box, you are clearly hiding your inability to put your words into action, or give a logical explanation for your unhelpful attitude to simple question and answers.
18-Jan-2011