I’m using a four-year old Dell computer with Windows Vista. Lately, almost
every time, while I’m typing an email with Windstream.net, my typing disappears
and my monitor takes me back to my desktop and I have to start all over again.
I’m hope you’re not as puzzled as I am.
In this excerpt from
Answercast #70, I look at a case where someone is typing and suddenly they
see their desktop. The browser has probably crashed.
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Well, I am kind of. So the issue is, I mean… I understand what you are
saying “the typing disappears,” but there are so many different ways that
“typing” can disappear.
Now, you said that, “It takes you back to your desktop.” What I infer from
that is – it’s not just your typing that is disappearing. It’s that your
browser (the window in which you are doing this typing) is closing.
Your browser is “closing” unexpectedly and apparently without any error
message. Error messages would be present in many cases. If there were, I’m
assuming you would have told me. So, basically what’s happening here is, as you
are typing along, your browser’s disappearing.
Troubleshoot the browser
The thing that I would recommend you do immediately is disable add-ons in
You haven’t indicated what browser you’re using, but I have different
For Internet Explorer, I’ve got an
article on that;
In Chrome, it’s fairly simple.
In Firefox, it’s fairly simple (there are menu items for it).
I would disable add-ons in your browser to make sure that they aren’t
interfering with the browser trying to do the work. In many cases, that
actually can be the cause of a problem like this.
Reinstall or switch browsers
If you’re using a browser like Firefox or Chrome, I would suggest
reinstalling the browser. In fact, I would actually go so far as to suggest
uninstalling the browser and then reinstalling it – because this does sound
like a browser-specific problem.
Finally, if none of that actually resolves the issue, I would try another
browser, in other words, if you’re using Internet Explorer, download and run
Chrome. See if you experience the same issue in Chrome.
If you do, then it’s some kind of system issue and to be honest, I’d be
somewhat baffled at that point. I’m not exactly sure where I’d take you
My belief is that this is a browser issue. It’s not just “typing”
disappearing, it’s your browser disappearing – and that’s something that would
be addressed by turning off add-ons, fixing the browser, or switching to a
different browser completely.
Answercast 70 – How do I
copy-protect the text on my website?