Technology in terms you understand. Sign up for the Confident Computing newsletter for weekly solutions to make your life easier. Click here and get The Ask Leo! Guide to Staying Safe on the Internet — FREE Edition as my thank you for subscribing!

I’m told that IE8 is using too much memory. What do I do?

Question:

One of the programs on my PC says, once in awhile, that IE8 is using way too
much memory even when I just open it up – really. I thought that I may be
running a duplicate IE8 at the same time and more often, it says that it has
lost a connection with the site and will try to recover the tab. It sort of
flickers and doesn’t really get it back. In both cases, I can only close the IE8
with Task Manager and start over. When I shut my PC down and all my programs
are already closed, the PC has a Task Manager windows pop up two times like
there is still something running. Thus, my idea of duplicate IE8s running.

In this excerpt from
Answercast #59
, I look at problems with Internet Explorer and some possible
alternatives.

Become a Patron of Ask Leo! and go ad-free!

Memory overload

So I don’t have a specific solution for this problem, but I will want to
describe a couple of different things that may at least be contributing.

One is that when you look in Task Manager, it is now not uncommon to see
many copies of IE 8 running. That’s normal. That’s OK.

Internet Explorer tabs

What they’ve done with IE 8 (I think they started this with IE 8, and I know
that it’s true for IE 8 and IE 9; I don’t know about 7) is that when you open
a new tab, it actually shows up as a new process. In other words, if you
have two tabs open, there will be at least two instances of Internet Explorer
in the Task Manager.

There may be more. They actually do spawn off different things to run kind of,
sort of in the background.

So, what I’m trying to get at here of course is that even though you may
see only one Internet Explorer version 8 on your computer, it may in fact be
multiple processes running to create that one visible program. So don’t let
multiple processes concern you necessarily. Those are normal.

Disable add-ons

Now, one of the first things I always recommend when you’re running into
problems with Internet Explorer and having what sounds like fairly flaky
behavior on its part is to disable all the add-ins in IE 8.

Add-ins are one of the ways that other software (software other than from
Microsoft) can get added to Internet Explorer. They provide toolbars; they
provide various types of functionality that you may (or in many cases, may not)
even need.

One of the very first things I suggest then is to just go ahead and disable
all of the add-ins in Internet Explorer. I’ve got an article
on that that will step you through doing exactly that.

Once you’ve disabled them and things suddenly get more stable, then you’ll
know it’s one of those add-ins that’s causing the problem. You can then
re-enable them one at a time to see which one causes the problem to
reappear.

Keep IE up-to-date

Along those same lines… I don’t know what operating system you’re working;
if you’re working Windows 7, I’d strongly suggest you upgrade to Internet
Explorer 9. It does include various stability fixes and so forth that are worth
getting.

If you’re running Windows XP,… well, you’re kinda stuck with IE 8. Make sure
that it’s up to date.

Virus and malware check

Make sure that your system is free of malware.

Malware definitely likes to attach itself to Internet Explorer, to your web
browser, in order to interfere with your browsing experience.

Browser variety

Another option that I always throw out is you don’t have to use Internet
Explorer.

Go out and try a browser like Firefox or Chrome. They’re both good, solid
browsers that will get you 99.99% of the same sites that Internet Explorer
would. They are typically good alternatives to have on hand when Internet
Explorer isn’t working for you for some reason.

So hopefully, some of those ideas are helpful and will get you
working.

Do this

Subscribe to Confident Computing! Less frustration and more confidence, solutions, answers, and tips in your inbox every week.

I'll see you there!

2 comments on “I’m told that IE8 is using too much memory. What do I do?”

  1. Don’t forget that IE8 has an automatic crash recovery routine that can be disabled in Internet Options (it’s turned on by default).

    If your browsing is abnormally or suddenly terminated IE will come back with the programs which where running at the time it quit, sometimes asking you if you’d like to continue your previously running session.

    If one or more of those programs or processes were messing up things and you don’t know who or which or even why, it would probably be best NOT to resume. If you open the SECOND Favorites (with the star that also allows a Favorite Sites option) then you can choose to open the sites or local things in My Computer individually and perhaps find the one that through you for a loop.

    Don’t be afraid to use HOME if you cannot break out easily. One you have a blank page (one reason I don’t recommend using a URL instead of about:blank) you can gain control of the window and close it.

    As for memory? I suspect you are referring perhaps to AVG antivirus products that tell you that you are using too much memory in some program. If you have say, 1 gigabyte of RAM and it tells you that you have had a peak of 100-250 megabytes of RAM or whatever in use and says you ought to close the browser and reopen…

    In my opinion, that’s HORSEHOCKEY. You can turn those notifications off in your program’s menu.

    Simply ignore them unless the spikes are causing mayhem and then you can call up the system monitor to shut them down, most of the time.

    Note that closing one bad IE window often closes down ALL IE windows. That act alone can cause the recovery routine to open. Best that you uncheck that option and go back manually, in my opinion. Opening all those windows automatically will tend to bring back the problem instantly without a chance to solve the problem.

    In the end, a well-meaning idea with unforeseen impracticality, so avoid it.

    Note that you will have to close all IE windows and restart IE for this and other setting to take effect.

    Also try to limit the number of open windows running at the same time. You can set your computer to run inactive windows in the background if you wish and this might leave more free memory available by having fewer processes calling on the processor and RAM.

    Reply
  2. The best solution is get rid of the various tripe AVG installs. I do a lot of volunteer support at one of the Firefox sites and this happens all the time. AVG will issue that warning well before there is any memory issue at all.

    Reply

Leave a reply:

Before commenting please:

  • Read the article.
  • Comment on the article.
  • No personal information.
  • No spam.

Comments violating those rules will be removed. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication.

I want comments to be valuable for everyone, including those who come later and take the time to read.