How do ISPs control the speed that each customer receives with so many different plans and charges for each level of increase? I just wondered how they know which household gets how many megabytes technically speaking? My service is with a major cable/internet provider (not DSL, etc.) and no complaints with speed, only with the prices that they charge.
In this excerpt from Answercast #78, I look at the ways that ISPs can limit and track the internet connections that they sell.
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ISPs control bandwidth
Well, ultimately, they end up using equipment that’s not too dissimilar probably from equipment that you have yourself.
Basically, what it boils down to is that on the other side of your internet connection is a router. Now, it’s not like the router that you’ve got; a small home device that maybe cost you somewhere between $50 or $100. No, these are multiple thousands of dollars of different kinds of high-end routers that are specifically designed for this kind of activity.
Throttling speed
Among the many, many different things that these routers can do, is they can throttle the amount of speed that you are allowed to get.
In other words, if your speed is limited to say 10 MB per second, then that router will be configured to send data to your connection at no faster than that.
Now, in many cases, it’s actually the connection itself that limits the speed. Particularly with services like DSL, where the actual signal that’s used is limited in some fashion to how much data it can provide.
However, even in cases where the signal itself is strong enough (or potentially fast enough) to contain more bits per second than you may be receiving, it will still be the router at the other end that is throttling or controlling the data that you receive.
Monitoring connections
The same is true for monitoring and keeping an eye on what it is you visit, where you go, what you are allowed to do, and what services your ISP is actually providing you. It’s the router at the end of your connection, possibly in conjunction with other equipment owned by the ISP, that simply keeps track of exactly what data is being sent to and from your internet connection.
(Transcript lightly edited for readability.)
Next from Answercast 78 – Microsoft Security Essentials got a bad rating. Should I switch?
Is there any laws on the books anywhere or any legislation a foot to force ISP’s to refund a portions of you monthly plan when they fail to provide at least a portion of the the bandwidth you pay for. For example I pay for 400mbps yet I average less than 30. Every time I complain they tweak their router and it jumps up over 200. They say they don’t throttle but obviously they are or they couldn’t do that. Yay I get it the physics, there are all sorts of reasons why even though I pay for 400 that is a max that I will never actually see. But should they have provide at least a minimal perentage, IDK say 80%. Is anyone representing the consumer on this issue and pushing for legal requirements to provide or refund.
I’m no lawyer, and I suspect that such laws if they even exist would vary dramatically based on where you’re located. If motivated enough, I’d contact an attorney.