Every time I reboot my laptop, it took so long to the load the Bluetooth
driver and nothing worked before it was done loading. When I uninstalled the
driver, everything works fine. Help me please! I’ve done almost everything,
reinstall, uninstall, update, put out from startup… didn’t work.
In this excerpt from
Answercast #28, I look at troubles with a Bluetooth driver and suggest a
few options.
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Sometimes, replacing the components is cheaper and faster than just trying to diagnose the problem.
I had a similar sounding problem with Bluetooth on my laptop. I did all the user testing I could do, then asked a tech at our office to look at it. The tech had a list of tests he would do, one at a time, to identify and confirm the problem.
(1) Remove and reinstall all BT-related software and drivers.
(2) Repeat #1, but start with a re-format and fresh OS install [fortunately, as Leo has instructed, I have good backups].
(3) Run all available diagnostics for BT card, motherboard, and RAM.
(4) Try another BT card in my PC, using same brand & model BT card.
(5) Try another BT card in my PC, but this time with a card of different brand/model.
(6) Test my BT card and drivers in a different PC. If possible, use a PC with same motherboard, etc.
(6) Perform reformat and fresh OS install on the test PC, then re-test BT card and drivers.
Our company pays the tech $135/hr, but he offered me a good discount. He gave me a choice of $35/hr, which would be cheap if he found the problem right away. Or, he would agree to do whatever testing was necessary for a flat fee of $75.
I decided to go DIY. I bought a decent card online, and found videos on YouTube demonstrating how to replace a laptop bluetooth card. Cost $45. I went slow and careful with the replacement, which took about 45 minutes. Less money and faster than just having the tech do the tesing.
Hi, Leo:
There are two Windows 7 services on my laptop that start with the word “Bluetooth” and I think one of the options is to set them to “Automatic (Delayed Start)”. That wouldn’t *solve* the problem, but it might make the startup a bit faster….
Love your column.
Len