My computer crashed last week. My computer tech said it was happening
everywhere. I heard nothing on it. He got a letter from the government saying
it was believed to be from Russia. How come I haven’t heard anything on the
news? He fixed my computer and said it was as safe as he could make it. He
suggested I change my username. I tried, but Yahoo kept kicking me out. What
should I do? I’m running the latest Windows XP.
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Malware from overseas
I’m a little confused; or perhaps what I should say is that it sounds to me
like your computer tech is a little confused.
Malware has been around for a long time. Malware coming from Russia is
nothing new and certainly nothing newsworthy. It’s happening all the time;
people do get infected, unfortunately.
It’s what keeps questions flowing to sites like Ask Leo! and it’s what keeps
data recovery services in business.
Letter from the government
“He got a letter from the government” really makes me wonder. I don’t know of
any government sending out any letters having to deal with this.
I’d be really interested in seeing that letter. My guess is that either he
got taken by someone who spoofed it or he’s mistaking some other kind of letter
for a letter from the government; potentially even a sales letter for some form
of anti-malware tool.
So, the short answer is that you haven’t heard anything on the news
because it’s not newsworthy. It’s not news. It’s commonplace. It does
Practice good internet safety
You do need to practice good internet safety. I would point you immediately
at the article “Internet
Safety: how do I keep my computer safe on the internet?” as the
best starting place to make sure you’ve got everything covered to keep your
Change Yahoo username?
I don’t understand the changing username scenario either.
- If he’s talking about your username on your computer, I don’t see how that
- If he’s talking about your username online (you mentioned your Yahoo
account), it’s not something that can be changed.
If you want to change a username on Yahoo, the only way to do that is to create
a brand new Yahoo account with a new username and stop using your old one.
So, I’m fairly confused as to exactly what it was you were advised and why
you were advised that; but I would point at my
internet safety article as a great starting point to put into place the
tools, the techniques, and the education to prevent this kind of thing from
happening again in the future.