I feel your pain. I have an Android phone that I regularly try and pair with my car. Sometimes, the connection works great for a while. Other times, the Android just gets persnickety and says something like, I’ve never heard of this car before. The car says I’ve never heard of this phone before and I have to re-pair them. It’s a pain in the butt.
So, I really wish I had a good answer for this. Here’s what little I understand about Bluetooth.
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The Bluetooth protocol
The protocol itself is apparently somewhat complex and not really fully thought out, especially its early versions. So what that means is if you have a device at either end of your connection that is stuck with an early version of the Bluetooth protocol, stuff can happen. It’s unfortunate; I just really don’t know of a way to fix it.
My understanding is that the protocol versions have been improving but in most of these cases, there really isn’t a way necessarily to update what protocol is in the device.
Sure. My smartphone will take an update from time to time but my car won’t. The Bluetooth headphones that you have probably won’t.
Many devices say that they support Bluetooth and no other internet connectivity. There isn’t a way to update the firmware, if there’s firmware at all. It could be burned in the hardware.
What can you do? Not much
So, all I can really do is commiserate with you. I have experienced this kind of problem too. Perhaps in the comments, some of our readers will have some ideas on exactly what kinds of things to look for but ultimately, I don’t have an answer for this one and I do wish that the Bluetooth ecosystem were a little bit more solid. My hope is that over time, it will be because all in all, Bluetooth connections, when they work, are pretty darned cool.