I was receiving popped up virus/trojan warnings from Avira. At first, I just kept ignoring it since it was on the “Deny Access” selection. It continued to pop up frequently each time I was on the internet. I finally changed the “Deny Access” selection to the “Delete” selection. As soon as I did this, Windows Defender also did its thing. I couldn’t remember what the message was from WD. I no longer get the pop up warnings but each time I log in to my computer, I get the following error message:
Error loading C:/Users/<removed>/AppData/Local/Temp/cmstpcln.dll
The specified module could not be found.
After I click the OK button, I have no problem getting into the internet. Can you explain to me why I am getting this error message and how do I get rid of it? Did I do the right thing by deleting the virus/trojan warning?
Letting the anti-malware tools do their job was absolutely the right thing to do.
It’s simply that the cleanup performed by your anti-malware tools was just shy of complete. That’s not actually uncommon, though I’m not sure why. I’ll explain what happened, and how to clean that last annoying part up manually.
It’s actually a technique that can be useful in other, non-malware related situations as well.