Why do some of Microsoft Windows’ updates mess up a computer? I had one update that added a sign-in password when I had never used a password. That computer had nothing on it that was needing to be secure. I never keep important information on a computer. It took “me” three weeks to find out what the password was. Microsoft would not help me for 30 days. This was a computer that I used for my work … and the only computer I had. Two weeks backs (or about) Microsoft did another update. This time it screwed up my computer terribly. It messed up my BIOS. I was able to figure out how to reset BIOS. It also messed my signing into Windows. This time I did have a password. It would not accept this password. It kept asking for my Microsoft account password. I put that account password into the sign-in box and it would not take it. After days of trying to fix it, I decided to go with Linux. So I burned a CD with Linux Mint. It would load up the “live CD” would when I tried installing Linux to my HD it froze my computer. I tried a number of times. I even downloaded another copy of Linux Mint and it still did the same thing. I would be willing to take my computer to a geek and pay to have it fixed, but I am sure I can buy a new computer for about twice the price I would be charged to fix this one. I hope you will advise your readers what you would do in this case.
There are a number of issues here, and a perhaps a misconception or misunderstanding or two as well. Since so many people come to me with similar (though never exactly the same) scenarios, let’s look at the individual issues.
Here it is many days after the demise of Windows XP support, and I’m still automatically getting updates. I’ve allowed them to be installed and nothing untoward has occurred. Do you have an insights into this?
Several folks have been surprised to see updates still being delivered to their Windows XP machines. I can think of at least three separate reasons why that might be happening and in fact, will keep on happening.
Hi, Leo. My computer’s an HP Pavilion Slimline desktop PC. My operating system is Windows 7, Home Premium, 64-bit, Service Pack 1. I noticed in the last Windows Update, Internet Explorer 11 was included. IE 11 was included in the important updates. Now, I remember IE 10 was an optional update. Do I need to install IE 11? I’m still using IE 9. Would I have to install IE 10 before I install IE 11?
Let me answer the last part first: no, you won’t need to install IE 10 before IE 11. Windows Update would actually show you IE 10, if that was what you needed first.
Instead, as you noted, IE 11 is included immediately with Windows Update. Now, I’m not really sure what the criteria for important or optional might be according to Microsoft, but in general, my tendency would be to take the update.
I want to talk a little bit about why you should take the update, and my theory on why it changed from “optional” to “important”.
In your opinion, how difficult or costly is it for Microsoft to continue the support for Windows XP? I wonder if they think they screwed up by making something so good. Some older people like me and many older will not deal with the change well. Cost is always a factor on a limited income.
I certainly sympathize with you. Change and cost can be problematic.
Incidentally, cost is also a factor for Microsoft. Support for Windows XP involves a cost – one that Microsoft would continue to incur to keep Windows XP going. Many people miss that point, or just how large a cost it would be.
In fact, support for Windows XP is more costly to Microsoft than you might think. Let’s break it down.
Windows Update is one of those more-or-less magical components of Windows that we all know should be turned on and that we all hope never causes us a problem. When it’s working properly, it’s something that we can usually just take for granted.
There’s actually more to Windows Update (or “Microsoft Update,” if you have it configured to update all your Microsoft products) than simply downloading and installing the latest security patches for us. For example, you may want some updates but you’re not aware of them.
And there may be updates that Windows Update offers that simply annoy you.
Let’s look at managing Windows Update a little more proactively.