Why does my computer continually reboot?

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Hi. My PC will not start. It continually reboots even when you try to start it in all the different modes. There is a flash of the sign-in screen and the flash of a blue screen, but it just keeps on rebooting. I’ve tried disconnecting the power supply for extended periods of time thinking that this reset it. I now have a new laptop computer, but all I want to do with the old PC is to get my music files from it and download it into the new laptop for my iTunes and iPod. Hope you can help.

There are a couple of different things that could be going on, but as you’re just trying to grab the data off of that PC, you have a few options.

The solution for this depends on the version of Windows that you have and from your description, I can’t tell what you’re running, so I’ll look at some of the most common solutions.

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