Why Must I Re-enter my Email to Unsubscribe?

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Why do some websites have you re-enter your email when you click on “unsubscribe”? Don’t they already know who I am?

At best, it’s because they’re lazy.

At worst, it’s because they want to make it more difficult to unsubscribe.

I suppose there’s an even worse case: it’s spam and you never subscribed to begin with.

There’s simply no excuse these days for any of those possibilities.

Read moreWhy Must I Re-enter my Email to Unsubscribe?

What’s this new anti-spam policy about, and how will it affect me?

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Hi, Leo. AOL and Yahoo have recently been said to adopt a harsh DMARC policy to stem the problems of spam and phishing. From the outlook I think it’s a welcomed change despite causing some genuine emails to bounce back. Would you please explain what the implications to the users of these severs and any actions to be taken on the user’s part?

I’m all too familiar with this policy of late. I’m one of the moderators on a corgi related email list. We’ve been impacted by this change, and not in a good way.

Read moreWhat’s this new anti-spam policy about, and how will it affect me?

How Do I Get a Recipient’s Email Address and Name to Show in the To: Line?

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I’ve noticed sometimes when I get an email from someone who used a distribution list, that everyone’s actual name along with their email address is displayed in the “To” field. I’ve noticed this from friends who use MSN and AT&T though I’m not sure about Yahoo and Gmail and so forth.

Seeing all the recipients’ actual names along with their email addresses tells me who they actually are when I might not be able to tell from some other cryptic email addresses. Now I know I can set up my mail so that my name appears as the “send” instead of my email address, but how can I have all my note recipients’ actual names, along with their email addresses, always be displayed in the “To” field? All my contacts have their first and last names in the appropriate fields in my Contacts list. But is there another field in AOL that will allow me to do that?

I’m not exactly sure whether you’re asking about the “To” line in email that you receive, or in email that you send. The answer is actually quite different depending on which it is – and I’ll touch on that, and email addressing in general.

Though I will throw out the caveat that I’m not very strong on AOL. So if things don’t work the way I describe with your AOL email client, you may need to actually ask AOL for some help.

Read moreHow Do I Get a Recipient’s Email Address and Name to Show in the To: Line?

Why Does Email I Send to a Large Contact List Bounce so Often?

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I recognize the problem that spam is to email recipients. But I have problem that’s almost the opposite of a normal spam question.

I put together a website following our 50th high school reunion so my classmates could remember the event and share some memories. I found that when I add content to the site and send emails to my contact list, many of the emails are not getting through to someone on the list because their server sees my message as spam. Are you aware of any way a person can send bulk emails to friends that want to receive them and be assured that they are not filtered as spam?

The short answer is no. There’s really no way to bypass spam filters, which is essentially what you’re asking. And if you think about it, you’ll see why that is.

Read moreWhy Does Email I Send to a Large Contact List Bounce so Often?

Why is email I’m sending being received by someone I’m not sending to?

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Hi, Leo. My business sends periodic email invitations out to our patrons that sign our guest registry with just their name and email address. Somehow, there is someone that’s getting the email, but he is not in my contact list. And he’s getting pretty upset. Now, I can’t blame him. I’ve triple-checked my contacts and his name is not there. Today, I sent an invitation and manually typed the names. As always, I asked that if people want to be removed, they just reply with “remove” in the subject line. I got an email from this person to be removed. I’m beside myself on what to do. Any suggestions?

To be honest, this is a really tough one. I run into this all the time. On the various email lists that I manage, I’ll end up getting a bounce message for an email that’s not on my list.

And while I have some ideas as to why, there’s little I can do.

Read moreWhy is email I’m sending being received by someone I’m not sending to?

Why are internet petitions a bad idea?

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A mailing list I’m on encouraged all its readers to go to a web site and sign an internet petition supporting some legislation we care about. I mentioned that to a friend of mine, and his opinion was that I’d been duped, and that it was a scam. Is he right? Are internet petitions a
scam?

Some are. Some aren’t. But they do, in my opinion, share a common characteristic:

Most are ineffectual.

And that can actually cause more harm that good.

Let me explain why that is…

Read moreWhy are internet petitions a bad idea?