Why Am I Getting Email with the Right Email Address but the Wrong Name?

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Leo, my email address is [something] @msn.com. But when a friend sends me an email, they say there is another name next to my email address. It’s very confusing. How can I find this fake name and how can change it to my real name? If you send me an email, you’ll find out what I mean.

Actually, if I send you an email, I probably won’t see what you mean because I don’t think the problem is at your end – or even a problem that you specifically can control.

Read moreWhy Am I Getting Email with the Right Email Address but the Wrong Name?

How do I replace my system hard drive without installation media?

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Hi, Leo. My problem is this – my main drive failed today. It doesn’t seem to be spinning. There is power going to it as the light flashes for a few seconds. The error message says to install the boot media and in the BIOS, the hard drive is not even showing. It’s just the C Drive and all of my important stuff is on my external drives, which I do backup regularly. Hence, I’ll be replacing it soon. However, the computer only came with recovery discs. I’ve already tried reformatting the new drive using the recovery disc but it just keeps going back to the “Windows is loading files” screen. I changed a hard drive a few years ago but I had a startup disc to boot from. This machine does not have a boot disc. It’s Windows 7 and if I remember correctly, my other replacement used Windows XP.

You might be in a bit of a pickle.

There a number of things I gleaned from your question. Most of them are bad news. A possible glimmer of hope: you said you have your important stuff on external drives that you back up regularly. If you meant that you’ve been doing full system image backups, you’ll probably be fine.

Read moreHow do I replace my system hard drive without installation media?

My machine has no optical drive. What if I need one?

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My aunt just a bought a Mac and it seems to have no optical drive. I’ve not been there to see the computer although I had the same reaction to the floppy drive disappearing and have not used them for years. But I switched to CD-Rs and now DVD-Rs for mostly backups. How do you buy software? Not everything can be done on flash and downloads. Is having broadband required for today’s Macs? Windows 8 was optional. Doesn’t anyone still worry about the main hard drive failure anymore? My PC is backed up on to DVDs including six recovery DVDs for Windows 8.

The scenario you described is now very, very common. In fact, none of the three Macs in this household have optical drives, and neither does my Microsoft Surface Pro running Windows 8.

But it’s not really a problem. I’ll explain why and what I do.

Read moreMy machine has no optical drive. What if I need one?

Why am I getting Amazon notifications for someone else?

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I have a Gmail account that I’ve never used. Because my phone is now a Samsung 3 and interfaces with Gmail, I’m thinking of dropping my Yahoo account. The problem is that when I go into my Gmail account, I find mail from Amazon to a lady in Florida with the same first name as me.

I don’t understand what’s happened. Why, when I enter my name and password, I see emails to her about stuff she’s ordered on Amazon. Her name and address are there as well. When I look in All Mail, I see about 1300 emails, which I plan to delete and start up with Gmail because it’s the browser for my Samsung Galaxy. I don’t know who to ask about these emails from Amazon to this other woman in Florida regarding her purchases. And again, I’ve signed into my Gmail account with my name and password. So, now, I’m afraid to start up a Gmail account and drop off my old email address. Thanks, Leo for any light that you can shed on this problem.

I’ve got a pretty good guess as to what’s going on. I also have some ideas and some advice for what you might want to do about it.

Read moreWhy am I getting Amazon notifications for someone else?

What do I do if my system asks for a installation disk and I don’t have one?

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I have a desktop computer with Windows 7 pre-installed. It won’t startup. It’s asking me for the installation disk which I don’t have. Can I buy that somewhere? Do I have to buy Windows 7 and install that or can I just buy Windows 8.1 and install that?

There are a few things you can try. I’ll list those, as well as one technique that will let you avoid this problem completely in the future.

Read moreWhat do I do if my system asks for a installation disk and I don’t have one?