Why Does Email I Send to a Large Contact List Bounce so Often?


I recognize the problem that spam is to email recipients. But I have problem that’s almost the opposite of a normal spam question.

I put together a website following our 50th high school reunion so my classmates could remember the event and share some memories. I found that when I add content to the site and send emails to my contact list, many of the emails are not getting through to someone on the list because their server sees my message as spam. Are you aware of any way a person can send bulk emails to friends that want to receive them and be assured that they are not filtered as spam?

The short answer is no. There’s really no way to bypass spam filters, which is essentially what you’re asking. And if you think about it, you’ll see why that is.

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Is an external hard drive better for backing up than DVDs?

Hi, Leo. A little less than two years ago I bought a new Acer Aspire laptop with Windows 7 Home Premium with a 320 GB hard drive. I currently backup weekly to a DVD and it shows currently 1120 files are backed up. When I bought this laptop, they included a Mukii TIP-230SU-BK external hard drive that plugs into a USB port. The info on the box says it’s compatible with any 2.5 inch SATA hard drive. Would this unit, assuming it works correctly, be better for an external backup than the DVDs I’m now using?

My short answer is yes. I now always recommend using an external drive over backing up to DVD for an assortment of reasons.

But first, we really need to figure out just exactly what it is you have.

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What about all those cash machines running Windows XP?


Leo, I’m an independent computer tech and, as you advise, I’ve been advising all of my customers that their XP systems will be risky to run on the internet after Microsoft drops support for XP in April. However, I just read in Time magazine that 95% of all ATM machines are based on Windows XP. Does this mean that ATM machines are at a high risk of hacking after Microsoft ends support?

Frankly, if I was a hacker, and I’d found a hole in XP that I could exploit at ATMs I’d be really tempted to wait until after Microsoft support ends to use it. Then I could keep using it as well. The vulnerability might have already been discovered and is just waiting for the right day to be used. How can I protect myself? Should I try to shut down ATM access to my accounts and is this even possible?

I was as surprised as you are to hear that such a high percentage of ATMs are using Windows XP. After giving it some thought, I think the problem probably goes a little bit deeper than that. But I don’t think you and I really need to do anything just yet.

Banks, on the other hand, should definitely be on the alert.

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How do I access email stored in Outlook Express on Windows 8?


Leo, I’m finding myself confronted with an unexpected problem. We bought an HP Pavilion desktop PC for my wife, which runs Windows 8.1. However, the entire correspondence with HP regarding the details of the transaction was done by email on my computer running Windows XP, SP3 and Outlook Express.

Now, I printed all of it out, of course but to be on the safe side, I also saved the entire correspondence to CD. Our usual total email traffic is done on my computer in order to avoid any mix-ups. Now, when my computer bites the dust, our entire collection of email and also other correspondence written on that Windows XP PC will be useless and lost since it cannot be read on the new PC running Windows 8.1. Would you have any idea how to get around this problem? Perhaps installing Outlook Express the new PC, but I suspect that Windows 8.1 will not take this.

In my opinion, there’s just no debate. The age of Outlook Express is over. It’s time to move on to something that’s less buggy and actually supported.

But that does leave many existing Outlook Express users with a big problem: what do you do with all the email that you have stored in your existing Outlook Express installation?

Read moreHow do I access email stored in Outlook Express on Windows 8?