Should I Be Worried about the “Open in Other Locations” Message from Gmail?

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When I go to my Gmail account, mainly to clear out existing email, I always click on or open the Details link in the lower right. Sometimes, I see a “Sign out of other sessions” link so I can click on this to supposedly sign out any other session. So my question is: why do I see this and what “paranoid rating” (for lack of a better word) do I give this? I use basically three options for checking my email. One is using Mailwasher Pro, the second is using Thunderbird, and the third is using Firefox and going to Gmail.

Let me start by explaining this feature. If you have a Gmail account and you log in, there’s a link in the lower right corner that either reads “The latest activity was # minutes ago” or “Open in # of other places” followed by a Details link.

When you click the link, Gmail opens an Activity Information window which displays what the access type was, what the IP address was, and the date of the access. For instance, if I was logged into Gmail and opened the Activity Information window, I’d see that I’m accessing it from my IP address, which is somewhere in the United States.

This is really neat feature – one that can ultimately protect your Gmail account from hackers.

Read moreShould I Be Worried about the “Open in Other Locations” Message from Gmail?

I Run No Anti-virus Software and Now Have Viruses. What Should I Do?

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I’m using Windows 7 and I have no anti-virus software. For the last one month, I started having virus problems. My action center, Windows Defender, Windows Update and Windows Firewall have all stopped working. What should I do now?

For starters, you need to start running anti-malware software… NOW!

Anti-virus and anti-malware tools are there for a reason – they’re necessary. When it comes to viruses and malware, the issue is not if you are attacked or infected, but when. That’s why anti-virus and anti-malware software is available – it protects your computer from attempts to attack when they happen.  When you’re not protected, there’s nothing to stop viruses malware from infecting your machine.

Now that you know, you may wonder what you can do to get your machine fixed.

Read moreI Run No Anti-virus Software and Now Have Viruses. What Should I Do?

How do I get rid of this advertising popup that keeps coming back?

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I use Windows Vista and my browser is IE9. I have an annoying window that pops up whenever I search for a website. It briefly comes up as (and there’s a domain name here) and then morphs into a window that seems to correspond with a website I searched for and selected. It’s typically advice that I’ve won a prize of some sort. I’ve tried many ways to remove this issue: malware removal, pop-up blocker, and full virus scan. The full virus scan got rid of it briefly but it returned very quickly. How can I get rid of this problem?

The fact that the virus scan fixed this problem at least for a little while tells me a lot. This sounds like a browser hijack.

Read moreHow do I get rid of this advertising popup that keeps coming back?

Does Windows Support Drives Larger than Two Terabytes?

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Hi, Leo. Many people say that three terabyte external hard drives don’t work with Windows 7. Do they? Here’s the issue. I’ve been using a 1TB Seagate Go-flex with a changeable bottom, which has worked well, but now I need a bigger drive. I went looking on Amazon for a 3TB unit and found a lot of scary reviews saying that basically drives bigger than 2TB don’t really work with Windows. The quote is about Seagate specifically but the same complaint has come up for the other drives too. “The drive is formatted in a way that causes the Windows backup and restore to fail when creating a system image because it uses a native 4K sector size. Native 4K sector drives are not supported by Windows 7.” If that’s not true, can you advise which drives are good these days? The answers I found on the site are all about smaller drives and dated in the past. There are so many drives out there that I can’t tell the good from bad. Do I go for one without an included backup utility? Or with? I just don’t want to return to or stick with a product out of ignorant inertia. Thanks for any help you can render.

The short answer to this fairly complex question is Windows supports drives larger than 2 terabytes (TB) just fine.

I’m running a 3 TB drive on my system as we speak. It worked in both Windows 7 and again once  I upgraded to Windows 8.

There are a couple of issues that can sometimes come up.

Read moreDoes Windows Support Drives Larger than Two Terabytes?

Why is a website telling me I need IE8 when I already run IE8?

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Lately, when I visit a new website (new to me anyway), I get a message that says that this website does not work well with IE7 and telling me to upgrade. But I already have IE8 so why do they not know this? IE8 is the newest browser I can use with Windows XP and I have no desire to change to any other operating system. Is there a way to stop such messages? How?

It’s frustrating when this happens. I’ve occasionally experienced it as well.

The issue here is that it’s typically not an issue that’s in our control. It’s usually the website’s fault.

So, what to do? I only have a few suggestions here.

Read moreWhy is a website telling me I need IE8 when I already run IE8?

Why is Norton preventing me from installing Classic Shell?

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My Norton Internet Security won’t let me have the Classic Shell for Windows 8 that you recommended. It takes it right out as soon as I download it. Any more suggestions for a similar product?

I don’t have any personal recommendations for similar product. I’ve had other people recommend things like Start8 from Stardoc.com. It’s not free, but it does the same thing and while a lot of people seem fairly happy with it, I just have no direct experience with it.

But I’m more concerned about Norton kicking out Classic Shell. It shouldn’t do that and I’m concerned that there may be something else going on here.

Read moreWhy is Norton preventing me from installing Classic Shell?

Why do I get script error messages in Windows 8 and not prior versions of Windows?

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With my new Dell Ultra book running Windows 8, I get really annoying script error messages on certain web pages, such as the New York Times. I’ve googled the problem and I’ve tried standard suggestions, such as removing temporary internet files and cookies, disabling script error debugging and stopping script error notices, and running CCleaner but the error messages keep reappearing. On other computers running Windows XP, I do not get the same error message. Do you have any suggestions?

It sounds like the issue here isn’t Windows (or Windows 8, in this case), but the browser that you’re using.

As of this article’s publication, Windows 8 is still sort of new so it is a little early to say yea or nay. But I suspect that you’re accessing the browser (I’m guessing Internet Explorer) from the tiled Start screen.

That may not be the browser you think it is.

Read moreWhy do I get script error messages in Windows 8 and not prior versions of Windows?