Hi, Leo. I have a Hotmail address and for months now I’m getting disgusting
emails from some kind of site. I’ve tried to block them but different names
come forward all the time. I do not want these disgusting words on my computer.
I tried Spam Cop but it didn’t transfer across to them. I’m not very computer
literate. I emailed them back and tell them they are being charged for stalking
and harassment of my email address. Can you help please? I don’t know where
they got my address from and it looks disgusting on my emails when they put
their little notes in with attachments, which I do not open. I thought I should
change my email address but I don’t know how to do that. Thanks a lot for any
help.
In this excerpt from
Answercast #31, I look (again) at the rash of spam on the internet and a
few techniques that can help you live with it.
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I like the article on blocking SPAM, but I’ve found that my attempts to block SPAM in Outlook 2010 no longer works. I get the same or different SPAM from many of the same senders. Blocking them seems to be ignored and I mark them as SPAM over and over again. No settings have been changed in Outlook 2010 – at least not by me and I’m the only user of this computer.
Any suggestions?
re: changing your email address
It can help but can be quite a bit of work to get everyone to start using your new one. You may have to have parallel addresses for a while.
The other thing is that a lot of spam is due to actions on the part of the users. If you go to sites and happily type in your address without really thinking about the reputability of the site, you may have been their source of the address.
I have a friend that was looking at a change of career and went to a number of “job” sites some of which looked iffy to me but she “registered” on them and almost instantly went to an average of 40 spam a day.
I have been using the same address for 5-7 years and get a fraction of that in spite of my address being out on the web in many places.
If you change your address, try to be sure that you will not give out your address to people that you don’t have reasonable trust in.
If you change your address, I would consider going to Google mail. They have a wonderful spam filter that adjusts itself to catch the spam and few good posts.
If Hotmail allows a mail reader to download the messages, Google mail has a feature that lets you use it to read the Hotmail, run it through the gmail spam filter, then give it to you along with the mail to your new address. Said friend that gets 40 spam a day is doing that with her old address (locked to her ISP) and almost none of the spam comes through.
After you determine that no one important is using your old address (you can see it in the messages that gmail is giving you), then you can kill off the old account (or leave it inactive and not read so that a spammer cannot take control of your old address).
When I did this, I also purchased a domain to use for my email so that I am not required to use any particular service. I am very happy with gmail but if I ever had a problem with them, I can move my address to someone better without having to tell anyone about an address change.
Don’t want spam? Use Mozilla Thunderbird as your email client. Thunderbird has a superior built-in spam filter.
I have a Yahoo! email address that I use whenever a website requires a valid email address. So I know that 99% of the email there is spam.
Additionally, rather than blocking senders, I use Thunderbird and created a filter that basically says, if the sender is not in my address book then send the mail to my Junk folder.
This of course means that I periodically have to check my Junk for legitimate mail, but that shouldn’t be too often because if I sign up for a legitimate mailing list, or meet a new friend, etc. I add the sender email address to my address book so subsequent emails end up in my Inbox.
@Gil
Unfortunately, in this case, the best suggestion may simply be: do what you can and learn to live with it.
Regarding SPAM I use a JohnDoe@email address to subscribe to all new sites. If it provides to be good, and I like it, I register my main email and continue to get the emails there. If it is not a site I wish to continue, I unsubscribe and that usually gets around some of these problems.
The solution is simple – don’t ever give your root email address to anyone. Instead give one of your alternate email addresses to each category of contact. So use one for friends, one for trusted business contacts, one for internet sites that you trust, one each for key sites such as bank and paypal etc, and a number of disposable addresses for all other sites and contacts requiring a vaild email address. It sounds complicated, but if you direct all of the incoming mail into one mailbox with colour coded flags, then it really is very easy. If any of your alternate addresses is compromised then you delete it and create a new one
I happen to use BT Yahoo mail, but any other decent mail provider should offer the same facility.
Even though it is a “bit” of work, I would suggest getting a new e-mail address anyway…email accounts are easy to set up and I think it would at least make you FEEL like you’re starting with a clean slate. I would strongly suggest getting an email account that is NOT HOTMAIL. I have several email accounts, and Hotmail is by far one of the worst in terms of spam. I get the LEAST amount of spam with GMail, but I’m not a big fan of it :). No matter what you choose, you will get spam, but if you follow Leo’s advice about marking it as spam, using the program’s filter, and NOT replying to spam, you’ll see the junk will soon be redirected and out of your way. I would suggest setting up about 4 different email accounts (I think there are suggestions above…maybe use bogus info) just to get the feel of them, then if you find one you like, set up an account and slowly transition your contacts to the new email until you feel comfortable closing the old one (It’s possible Hotmail will disable the account for you if it’s inactive, but I don’t know if they still do that).
Good luck.
I hardly get any spam on the accounts I use for Hotmail. Maybe 1 or 2 every 2-3 weeks. Never just give away your email address. If you must or need to, research and make sure any site you give it to is very reputable. I’ve given out mine many times but I’ve made sure I can trust them to a high degree. For example, I’ve given mine to Ask Leo because I can trust them to a high degree. Like Leo said, you’ll never completely stop spam. But you can limit it.