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Different people react differently to change.
One of the common themes I hear in comments from people reacting to change is “oh, they’re just changing things for the sake of changing things”. Many people blame their frustrations on a perception that the change happened for no other reason than some random need to change something.
Change for the sake of change alone.
Uh … no.
In my opinion, nothing could be further from the truth.
You may not understand a change, you may not like a change, you may think a change is a huge and horrific mistake…. and all that can be very valid and true
But don’t think for a moment that the change wasn’t made for a real thought-through reason. You may not like or agree with the reason, but I can assure you that there was a reason.
And changing something just to change something ain’t it.
The problem seems to be that when many people can’t understand a change – or when they dislike a change – they immediately jump to the conclusion that it was made without any reason at all.
Just because you can’t think of a reason, doesn’t mean there isn’t one.
Look, it doesn’t make business sense to randomly change things for no reason at all. And don’t for a moment think that every change in technology isn’t rooted in some kind of business justification.
Technology is a very competitive place, and that means that companies are constantly having to innovate – which means change – just to stay relevant and alive.
- Companies that don’t change will die – it’s as simple as that.
- Products that don’t evolve, disappear – eventually being replaced by more current alternatives.
Change always happens for a reason.
- It might be in response to a competitors improved set of features
- It might be due to extensive testing that shows some new way of doing things is more intuitive and easier to use than the old.
- It might be in response to larger missions like reducing the number of different user interfaces across different platforms.
- It might be to simply add features that presumably add value.
- It might be to cater to a specific subset of valuable customers, like the business customer.
There’s ALWAYS a reason, and that reason is NOT just to change things for the fun of it.
Now, here’s the most important thing of all:
Like I said, there’s always a reason, but…
…. that reason might not apply to you.
…. that reason might not be at all obvious.
…. and that reason might just turn out to be wrong.
You might not like the change
But there’s always a reason for it.
And yes, it might help if the companies making the changes explained them better.
And then again – it might not. All the explanation in the world isn’t going to make you like something you just don’t like.
In which case, it might be time for a change of your own: to a new solution that’s more to your liking.
That kind of change IS in your control.