Removing a Redirect Virus

My neighbor called me the other day and asked if I could look at his computer. (Something you might well experience yourself 🙂 ).

He’d lost connectivity to his ISP, but more interestingly, his backup machine – a laptop – was acting … odd.

The ISP problem turned out to be the ISP’s problem, and resolved itself the next day.

The laptop, however, turned out to be a different story. When I was done with it, my neighbor asked, “Well, is that an Ask Leo! story?”

Why, yes. Yes it is.

Read moreRemoving a Redirect Virus

Can I Rely on the URL Shown in the Browser’s Status Bar Being Accurate?

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In a recent article, you said to only click links in email when you know the sender AND that they recently sent you a link. Your accompanying discussion and advice is excellent and very helpful. I have a further question for clarification. When I place my pointer over a link in an email or a web page, a URL shows up in the left end of the banner at the bottom of the screen. Can I be certain that this is the address that I will be sent to? In other words, can the bad guys disguise their actual undesirable URL with one that looks okay but still sends me somewhere else that I wouldn’t want to go?

Good question, but the answer is you can’t really trust the URL that appears in the status bar at the bottom of your email program or web browser.

There are several reasons why. Let’s talk about a couple of them.

Read moreCan I Rely on the URL Shown in the Browser’s Status Bar Being Accurate?