Can I Really Get Malware by Just Looking at Email?

New malware appears every day, and it seems like hackers constantly get smarter and craftier.

In the past, asking if your machine could become infected with malware by just reading your email would get laughs from the geeks in the crowd. “Of course not!” they would giggle.

Then came Outlook. Not only could opening an email infect your machine, but for a while, you didn’t even have to be around to have it happen.

And the geeks stopped giggling.

For a while.

Fortunately, today things are different.

Read moreCan I Really Get Malware by Just Looking at Email?

How Do I Remove a Virus If It Prevents Me from Downloading or Installing Anything?

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I am trying to fix a computer that has malware preventing me from getting into regedit and task manager. It will not let me boot into safe mode. It will not let me install any anti-spyware or anti-virus software. I’m not sure where to go from here. It has stopped me from doing much of anything to get the malware off the computer. Any suggestions?

Sadly, this is all too common. Malware can be pretty sophisticated, and it can work hard to prevent you from removing it. That means you may be blocked from downloading or running anti-malware software, or be prevented from running tools already on your machine that might help.

I’ll save the “prevention is so much easier than the cure” missive for a moment. We just want this fixed.

There are things that we can try, but unfortunately, there are no guarantees.

Read moreHow Do I Remove a Virus If It Prevents Me from Downloading or Installing Anything?

I Run Anti-virus Software. Why do I Still Sometimes Get Infected?

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I have AVG virus protection always on and have the Windows firewall enabled. Why do I still get infected with some Trojan horses? I check for updates every day so I am sure I am up-to-date.

That’s a very good question. Most people believe that they’re totally protected because they have an anti-malware program.

Unfortunately, that’s simply not true.

The answer is partly the nature of anti-malware software…

… and partly the nature of “the race.”

Read moreI Run Anti-virus Software. Why do I Still Sometimes Get Infected?