Hi, Leo. I believe that every time I run CCleaner, my bank doesn’t recognize me anymore. I then have to go through a whole rigmarole to get on to my account. It’s been suggested that the cause is that I’ve erased the cookie that my bank site has planted and therefore it doesn’t recognize my PC anymore. I use Firefox on XP. Do you agree? How can I identify its cookies so that I can isolate it so that CCleaner will not erase it. If you don’t agree then, what do you think is the problem?