How Do I Remove a Virus If It Prevents Me from Downloading or Installing Anything?

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I am trying to fix a computer that has malware preventing me from getting into regedit and task manager. It will not let me boot into safe mode. It will not let me install any anti-spyware or anti-virus software. I’m not sure where to go from here. It has stopped me from doing much of anything to get the malware off the computer. Any suggestions?

Sadly, this is all too common. Malware can be pretty sophisticated, and it can work hard to prevent you from removing it. That means you may be blocked from downloading or running anti-malware software, or be prevented from running tools already on your machine that might help.

I’ll save the “prevention is so much easier than the cure” missive for a moment. We just want this fixed.

There are things that we can try, but unfortunately, there are no guarantees.

Read moreHow Do I Remove a Virus If It Prevents Me from Downloading or Installing Anything?

Can I run more than one anti-malware program or firewall? Should I?

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With regards to firewalls, anti-virus programs and anti-spyware programs; can I have more than one of each of these programs installed in my computer? For example, I run ZoneAlarm; does that mean I should I turn off Windows firewall?

In recent years this question has become more complex than ever.

There are certain types of protection you need, and getting all that protection may involve running more than one program.

On the other hand, running more than one program of the wrong type can, indeed, cause problems.

Let’s see if I can’t sort this out for you.

Read moreCan I run more than one anti-malware program or firewall? Should I?

What’s the Best Anti-virus?

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What’s the best anti-virus program? There’s been so much talk on just how each one works and which has the best protection; it’s really hard to decide which one to choose. One day you might read a review that says one thing and the next day says another, so it really gets quite confusing.

This question comes up all the time. The problem is that it’s both trivial to answer and it’s impossible to answer. There’s a strong argument that says there’s no objective answer at all.

It’s all about opinion, so let me tell you mine: there is no best anti-virus tool. There are several good ones, but none are perfect. And in fact, one that works well for your friend may not work at all for you.

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Do I really need to uninstall these programs to update my anti-virus?

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I have Avira AntiVir Personal, free edition on Vista. I was recently offered a new improved Avira program and accepted because I like all of my security software to be as up-to-date as possible. When I tried to install the new version, I was told to uninstall two programs that I’ve had for some years: Spybot Search and Destroy and Trusteer Rapport. I assume that this means uninstalling those programs permanently rather than just while the new Avira is installed. So I declined to continue with the installation of the new Avira. Was this sensible? Spybot and Rapport both seem like excellent products and it’s counterintuitive to uninstall them both for the sake of the better version of Avira. What do you think the problem is? Should I look for an alternative free spyware program that is compatible?

Whenever you have a concern about installation, it’s always sensible to cancel and do a little research.

Avira is actually an anti-virus product. These days, they seem to be adding things to the utility to make it more like an anti-spyware product. I suspect that that’s why the installation asked you to uninstall the other programs.

Still, your scenario is interesting and there is a lot going on behind the scenes. Let’s talk about why Avira wants you to uninstall the other programs and what your options are.

Read moreDo I really need to uninstall these programs to update my anti-virus?