Articles in Category: Leo’s blog
Leo’s less formal, more random and occasional commentary on all things technology, business and Ask Leo! related, along with some philosophy at times as well.
Technical Support is Hard
I was thinking about it the other day and realized that Ask Leo! places me in the role of technical support engineer. Doing that has given me some insight into what it takes, how technical support can succeed, and why it fails so often.
Net Neutrality
I wasn’t going to talk about last week’s defeat of Net Neutrality mostly because everyone in the tech press seems to be doing it for me. I had a friend ask if I was going to say anything and my response was, “Probably not.” I tend to shy away from politics and it’s well beyond … Read more
Changes for the New Year
And… we’re back. Today’s newsletter is really the first of the year as the one from last week – The Top 10 of 2013 – was put together before the holidays. It’s somewhat ironic. I chose Embracing the Most Important Attitude, the article on change, as the one to run on New Year’s Eve not because … Read more
Pulling Fence Posts Using the Internet
So what does the internet really have to do with fence posts? It’s a great example that, among the twerking celebrities and cat memes, we have an incredible wealth of information right at our finger tips. I had a problem, and the internet helped me solve it.
I Love My Treo
I geek out a little and gush about my Treo … from the pasture?
They're not as savvy as you think
Most users aren’t stupid. They’re just not as savvy as we think. And they shouldn’t have to be.
I Love Linux, But…
I really do love Linux, but it has a problem. A big problem that’s bitten me yet again.
Are certifications worth it?
I respond to some feedback I received on a recent Ask Leo! article on the value of certification.
Are certifications important?
Let me put it this way: they’re “nice”, but for the real in-the-trenches programming positions I was hiring for, I’d have a hard time saying they were important, at all. Let me explain why…
Has it really been a year?
It was one year ago that Ask Leo! opened for business. Since then I’ve received thousands of questions, posted hundreds of answers and hopefully made computing life a little easier for many of my readers. Thank you, dear readers, for being here. I want to indulge myself and take this opportunity to make a few … Read more
