Technology in terms you understand. Sign up for the Confident Computing newsletter for weekly solutions to make your life easier. Click here and get The Ask Leo! Guide to Staying Safe on the Internet — FREE Edition as my thank you for subscribing!

Why does IE not allow the selection of a default mail handler?

Why does IE not allow the selection of a default mail handler?

In this case the person asking also reported that the actual drop-down
selection box was blank.

If clicking the little down arrow at the right of the selection box results
in an empty list, then some configuration information is missing from the
system to let it know the available programs that could fill the role as
default email client.

Become a Patron of Ask Leo! and go ad-free!

I’d first make sure that you were logged in as an administrator since
that’s required to make this change. But assuming you are, I’d run a system
file check to see if something’s broken and possibly even reinstall IE6 to
force it to rebuild the settings.

Do this

Subscribe to Confident Computing! Less frustration and more confidence, solutions, answers, and tips in your inbox every week.

I'll see you there!

3 comments on “Why does IE not allow the selection of a default mail handler?”

  1. Why does IE not allow the selection of a default mail handler?

    In THIS case I’m wondering why I have to use the items listed and am not allowed to use my own email service without using Outlook or OE. I want to send via my premium email service.

    Thanks, Keith

  2. I too cannot locate Yahoo in the drop down menu even after installing Yahoo! Messenger per Leo’s instruction. This is a 4 month old Dell Vostro 1000 laptop that runs great. Everything is fine with this system except this one issue that I have also experienced on my desktop and from what I’ve read, many others have had the same problem.

    An idea on why this is and how to fix it?

  3. I cannot delete Windows Live Hotmail from the ‘Internet Options’/E-Mail default. I wish to add GMail as the default handler but do not kow how. Any ideas would be appreciated – and thank you in advance.




Leave a reply:

Before commenting please:

  • Read the article.
  • Comment on the article.
  • No personal information.
  • No spam.

Comments violating those rules will be removed. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication.

I want comments to be valuable for everyone, including those who come later and take the time to read.