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Why can't I get The Sims 2 to work on my machine?

Why can’t I get The Sims 2 to work on my machine?

I’ll be honest, I don’t know. People are reporting various problems getting
The Sims 2 running and getting DirectX 9.0c installed on their machines.

I do have several resources and what appears to be the most common cause of
problems.

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The biggest cause of problems running The Sims 2 appears to be video
hardware and software related. Specifically:

  • Make certain that your computer meets the The System Requirements for running Sims 2.

  • Make certain that your video drivers are up to date.

  • Make certain that you install the latest DirectX
    drivers.

  • Make certain that various programs which might interfere
    with the updates listed above are turned off while you perform the
    updates.

There’s an overview article on The Sims 2 Bulletin Board: Video card problems/Direct X error of non-compatibility issues
that covers all these steps and has links to much more detailed information. That
bulletin board is also the recommended place to go for support and additional
information relating to The Sims 2.

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