Why Is a Message Stuck in My Outbox?

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When I send an email, the message goes to my outbox, but it stays there. I can’t send the message from my outbox.

In an email program, the outbox is a holding area – a place where messages go after you click Send and wait until the program can forward it to the mail server. The outbox helps you do other things in the email program, so you don’t have to wait for the mail server.

Let’s talk about the outbox. Many different email programs use an outbox and because you didn’t say which email program you’re using, I’ll use Outlook in my examples.

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