Why is mail getting automatically placed in a folder I didn’t create?

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I’m using Microsoft Office 2010 on Windows 7. A couple of weeks ago, all of my incoming mails started going into a folder called “Loyalty Pays.” At first, I didn’t realize what was happening. All that I knew was that I was not getting my emails. They are still going into this folder. Has someone hacked into my system? Do they have access to my emails? What can I do to rectify this problem?

Yes, my guess is that it’s very likely that someone hacked or compromised your account or that malware ended up on your machine.

Fixing this problem depends on how the email account is configured.

Read moreWhy is mail getting automatically placed in a folder I didn’t create?

Why is my email being immediately deleted?

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Help! When I receive an email, it’s getting immediately deleted and moved to my Trash folder! Why won’t email stay in my inbox?

I’ve had this problem reported to me periodically for quite literally years.

Even though email programs and services and other tools have changed, this particular problem seems to persist, rearing its ugly little head occasionally.

Unfortunately, the most common cause appears to be the very tools that are designed to keep you safe.

Read moreWhy is my email being immediately deleted?