Do I Need to Install IE 11?


Hi, Leo. My computer’s an HP Pavilion Slimline desktop PC. My operating system is Windows 7, Home Premium, 64-bit, Service Pack 1. I noticed in the last Windows Update, Internet Explorer 11 was included. IE 11 was included in the important updates. Now, I remember IE 10 was an optional update. Do I need to install IE 11? I’m still using IE 9. Would I have to install IE 10 before I install IE 11?

Let me answer the last part first: no, you won’t need to install IE 10 before IE 11. Windows Update would actually show you IE 10, if that was what you needed first.

Instead, as you noted, IE 11 is included immediately with Windows Update. Now, I’m not really sure what the criteria for important or optional might be according to Microsoft, but in general, my tendency would be to take the update.

I want to talk a little bit about why you should take the update, and my theory on why it changed from “optional” to “important”.

Read moreDo I Need to Install IE 11?

Do I Need to Deactivate My Old Anti-virus Before Installing the New One?


Hey, Leo. When I bought this computer, Norton anti-virus came with it. Norton anti-virus is about to expire and I don’t plan to renew it as I’ll switch to Windows Defender since it’s recommended by you and by others. My question: can I activate Windows Defender before Norton anti-virus expires or do I need to uninstall Norton first? Also, should I uninstall Norton after Windows Defender is installed? Finally, how do I activate Windows Defender? I’m running Windows 7, X64, on an HP desktop.

A note on product names: for Windows 7 what you’re really talking about is Microsoft Security Essentials. That’s the old name for “Windows Defender”, which is what you would use if you were running Windows 8. However, for Windows 7 and before, what we’re really talking about here is “Microsoft Security Essentials”.

Typically, the answer to your question is “yes”; you should uninstall the old anti-virus software before installing the new.

Read moreDo I Need to Deactivate My Old Anti-virus Before Installing the New One?

How do I prevent Hotmail from locking me out when I travel overseas?


Each time I travel overseas, my Hotmail account locks me out because it becomes suspicious of my new location and that someone is someone is trying to hack into it. How do I fix it so that Hotmail will never again lock me out when I’m in a different location than usual?

First, I don’t think that you can change that feature in Hotmail. I honestly don’t know of a way to stop it from locking you out when you travel overseas.

But to be honest, my take is very different. I don’t think you want it to stop.

Read moreHow do I prevent Hotmail from locking me out when I travel overseas?

Is Gmail’s targeted advertising a bad thing?


Leo, are you aware of Microsoft’s new advertising campaign? If you follow the link, If true, does it not alter your generally positive attitude towards Gmail? Since I use an email client, Outlook XP/2003 rather than Gmail’s own site, I’ve not been aware of targeted ads. But the allegation certainly worries me. Is it true? Having NSA and GCHQ eavesdropping is quite bad enough without Google joining the party.

Is it true? Sure. I’m quite aware of it and it’s nothing really new at all. And yes, it actually has caused me to lose a little respect, but probably not in the way you think.

I’ve actually lost a little respect for Microsoft!

Read moreIs Gmail’s targeted advertising a bad thing?

Can I access the mail on my desktop from a networked machine?


Hi, Leo. Is it possible somehow to access the contents in the email folders in my desktop computer from my network laptop, which is setup with the same email account? The desktop is out of action for the moment but I’d like to check some emails. The operating systems are Windows XP and I’m running Outlook Express.

The default answer is no, particularly for what are likely the default settings in the scenario that you’ve outlined. But there are ways that if things are set up differently, the scenario can in fact be made to work, kind of.

Read moreCan I access the mail on my desktop from a networked machine?