Technology in terms you understand. Sign up for the Confident Computing newsletter for weekly solutions to make your life easier. Click here and get The Ask Leo! Guide to Staying Safe on the Internet — FREE Edition as my thank you for subscribing!

NTRootKit, Disappearing Salutations, Two outlooks and one account, fixing IE, and logging in twice on the same machine.

  • Why does my letter disappear as soon as I type “Dear Sir” in Word?
  • Can Outlook Express and Outlook be used to read email on the same account?
  • What’s the best way to repair a broken Internet Explorer install?
  • How can you sign onto two accounts at once on the same computer?


Become a Patron of Ask Leo! and go ad-free!

Why does my letter disappear as soon as I type "Dear
Sir," in Word?
Well, for the record, it shouldn't. Since it
is, I would start by looking the various options in Tools,
Auto Correct Options…, and perhaps most specifically the
Auto Text entries.

Can Outlook Express and Outlook be used to read email on the same
account?
Certainly. You'll probably want to configure one (or
perhaps both) to "leave messages on server" instead of deleting
them, but there's no real reason this couldn't work.

What's the best way to repair a broken Internet Explorer
install?
Really, the best way, is simply to download the latest internet explorer and reinstall on top of your
broken installation.

How can you sign onto two accounts at once on the same
computer?
Well, in Windows XP Home and Pro you can't. Under
Windows 2000 and 2003 Server, you can use Remote Desktop, either from another
computer, or even from the same computer, to create another session and log
in with a different account.

Note: the entry on ViewMgr has moved here.

Subscribe to Confident Computing! Tech problem solving & safety tips & a weekly confidence boost in your inbox every week.

I'll see you there!

10 Reasons Your Computer is Slow

Slow Computer?

Speed up with my special report: 10 Reasons Your Computer is Slow, now updated for Windows 10.

NOW: name your own price! You decide how much to pay -- and yes, that means you can get this report completely free if you so choose. Get your copy now!

7 comments on “NTRootKit, Disappearing Salutations, Two outlooks and one account, fixing IE, and logging in twice on the same machine.”

  1. Hi Leo,

    your replies to: “How can you sign onto two accounts at once on the same computer?” leave me puzzled.

    In WinXP Pro, I can be ‘logged in’ to two different accounts “at once”, but I just can’t use them both at once. Maybe that’s how the question got interpreted (usage) but it’s in fact possible to be logged in on both accounts at the same time. Also, I can use remote desktop on WinXP Pro as well, not just Server.

    Reply
  2. You are of course correct, the differnce being that on XPPro you can only be USING one account at a time … even with remote desktop. With Win2k and Win2k3 Server you can be logged in and actively using multiple accounts simultaneously.

    Reply
  3. Norton Firew*** keeps telling me that “viewmgr.exe” is trying to access the internet. Could someone please tell me what “viewmgr.exe” is? M*** thanks!

    Reply
  4. Norton Firewall keeps telling me that “viewmgr.exe” is trying to access the internet. Could someone please tell me what “viewmgr.exe” is? Many thanks!

    Reply
  5. Norton Firewall keeps telling me that “viewmgr.exe” is trying to access the internet. Could someone please tell me what “viewmgr.exe” is? Many thanks!

    Reply
  6. Norton Firewall keeps informing me that “ViewMgr” is trying to access the Internet. What is ViewMgr and should I be blocking it or allowing the program to access the Internet?

    Reply

Leave a reply:

Before commenting please:

  • Read the article.
  • Comment on the article.
  • No personal information.
  • No spam.

Comments violating those rules will be removed. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication.

I want comments to be valuable for everyone, including those who come later and take the time to read.