My “Search Companion” window comes up empty and I can’t search. How do I fix it?
“Search Companion” is the name of the left hand pane that
appears in the Search Window under Windows XP when you select Search,
For Files or Folders… The name “companion” comes from the
animated puppy – your “companion”- that many people turn off
Sometimes the search companion pane is blank or gone completely,
leaving you without a way to search. A couple of things could be going
Become a Patron of Ask Leo! and go ad-free!
The first thing that may have happened is kind of strange. The search
companion pane can be closed by clicking the close control (small X) in its
upper right hand corner. Once done, I’ve not been able to find a way to
re-open it! Fortunately closing the Search window, and then selecting
Start, Search, and then For Files
or Folders re-opens the Search window with the companion pane
That one took me by surprise. However I was also surprised by the other
possible source of a problem: jscript.dll.
Apparently if this file is missing, corrupt, or not properly registered
with the operating system several dialogs are affected including Search
Companion, User Accounts, Windows Update, Help and Support, and System
Microsoft has provided a knowledgebase article on the topic, creatively
titled: Several dialog boxes are blank. This details
a couple of methods that should restore the proper functionality.