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How can I stop this automatic email?

Every so often an email is automatically sent via Outlook
express to a certain address, which I am not familiar with, having my windows
user-name as the subject. This happens every time I turn my pc on and sometimes
as I’m using it; always to the same yahoo address. Sometimes symantec gives me
an error message because my mail server would be down as it’s trying to be
sent. I can’t find anything that might be it in msconfig/startup. Is there any
way I can stop this from happening? Can I configure outlook express to not send
emails to certain address, or have symantec not allow the emails to be sent, or
best of all: find the program and permanently remove it? I run adaware pro at
least twice a week, and it comes up clean.

Sounds very spooky. There’s nothing obvious that really comes to mind, but I
do have some ideas to try.

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  • try an additional spyware detector. Sadly they don’t all catch
    everything.

  • I know you used msconfig, but there are other places where things can be
    caused to load on startup. This article has more: What’s
    all this stuff running after I boot Windows?
    . Specifically, I’d grab the
    freeware tool called “autoruns” that article mentions and see if something
    else turns up.

  • Does the email just send, or is it brought up for you to press the send
    button? (If it’s sent automatically, I’d actually temporarily break the account
    configuration so that it can’t send, and then when the error comes up, fire up
    process explorer and see what else might be running. Process explorer is
    another freeware that’s mentioned in this article: What’s this
    program running on my machine?
    .

I’m not sure if you could add an entry to your address book that would cause
emails to the address in question to fail or not. That might be a bandaid to
try.

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4 comments on “How can I stop this automatic email?”

  1. I CAN NOT GET ANY RESULTS: I WANT TO KNOW HOW TO STOP A CERTAIN COMPANY FROM EMAILING ME! IHAVE ASKED THEM THE 7TH. TIME TO STOP AND HAVE EVEN TOLD THEM AND DID REPORT THEM TO FCC. I HAVE EVEN SWORE AT THEM. WHAT CAN BE DONE. ADELPHIA’S SUPPORT REALLY IS NOT MUCH HELP , SO ARE THERE ANY SOLUTIONS?

    Reply
  2. No there is not. It’s probably spam, and by responding to them you have shown them that you read their mail, and that your email address is valid. If they are spammers this will encourage them to send you more, not less.

    In reality, there is nothing you can do.

    I would simply set up a rule or filter in your mail client that immediately deleted mail from this company when it arrives.

    Reply
  3. how do I stop having this auto send spam mail from my email.. The address is from grhms.com.. it keeps sending out emails to people in my contacts and putting my name as sender at grhms01.com..I have ran kapernsky and it indicates no virus.. so how do I stop this.

    Reply

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