Technology in terms you understand. Sign up for the Confident Computing newsletter for weekly solutions to make your life easier. Click here and get The Ask Leo! Guide to Staying Safe on the Internet — FREE Edition as my thank you for subscribing!

Dialog Sort Order, Removing MSN, Mail Exports, IDE Controllers and more … quick answers

  • Where can I set the default sort order in the file dialog box?
  • How can I remove MSN?
  • I exported my mailbox .. where are my contacts?
  • What is an IDE controller?
  • My PC crashes with “ff.exe caused an error”.
  • Why does my dos screen open then close?
  • What is the SYSTEM32 folder?
  • Can I run two instances of AOL Instant Messenger on the same computer?
  • On startup I get the “Registry Editor: Cannot import sys.reg”. How do I get rid of it?


Become a Patron of Ask Leo! and go ad-free!

Where can I set the default sort order in the file dialog
box?
This annoys a lot of people, including myself (I want details
on by default). To date I've not found an answer to this question.

How can I remove MSN? It's a little obscure, but TweakXP has a short tip on removing MSN.

I exported my mailbox … where are my contacts? The
original anonymous question was longer, but boiled down to having exported
a mailbox to a PST and believing based on file size that the contacts
should be there. Without knowing what application the mail was exported
from it's hard to say. Realize that a .PST file has a fair
amount of overhead, especially at "smaller" sizes, so filesize is
a poor indicator of what's in it. In reality, I would believe that the
contacts had not been exported, and probably needed to be exported as a
separate step.

What is an IDE controller? It's the hardware that
connects your computer to your hard disks. IDE stands for Integrated Drive
Electronics. The folks out at How Stuff Works have a
good overview of How IDE Controllers Work.

My PC crashes with "ff.exe caused an error".
You've probably got a virus. Pest Patrol has a writeup on Fatal Flooder that sounds like a candidate. Make sure
you get a virus scanner, keep it up to date, and scan regularly.

Why does my dos screens open then close? You didn't
say but I'll assume this is at start-up. That's a command line
program running, executing, and then exiting. Try one yourself: Press
Start, Run and then enter "ping -n 1
localhost". Ping is one such command line program. A DOS window will
open up for it to run in, and then close when it is done. Exactly
what program you're seeing is hard to say. To start with,
check out what programs run automatically
when you start Windows
.

What is the SYSTEM32 folder? In a nutshell, it's
where almost all of Windows itself lives. The \windows folder has some, but
the real heart of the operating system is in \windows\system32.
Why is another question. Way back when, Windows was a 16bit
operating system – running on computers that really only handled data
16bits at a time. As newer processors were introduced that could handle 32
bits, portions of the operating system were rewritten to run only on those
32bit processors. The "system" folder held the common code, and
the "system32" folder held the code that was 32bit specific.
16bit support was dropped from Windows some time ago, but you'll still
find a few relics in your \windows\system directory.

Can I run two instances of AOL Instant messenger on the same
computer?
I don't believe so. Same for MSN Instant messenger.
Though you can of course run AIM and MSNIM side by side.

On startup I get the "Registry Editor: Cannot import
sys.reg". How do I get rid of it?
Visit this article on what programs run automatically when you start
Windows
. You should be able to remove it using the tools listed there.
For what it's worth, this is one way that viruses and spyware infect
your computer. It's not necessarily either, but definitely scan for
both as well.

Subscribe to Confident Computing! Tech problem solving & safety tips & a weekly confidence boost in your inbox every week.

I'll see you there!

10 Reasons Your Computer is Slow

Slow Computer?

Speed up with my special report: 10 Reasons Your Computer is Slow, now updated for Windows 10.

NOW: name your own price! You decide how much to pay -- and yes, that means you can get this report completely free if you so choose. Get your copy now!

16 comments on “Dialog Sort Order, Removing MSN, Mail Exports, IDE Controllers and more … quick answers”

  1. Hi there Leo

    There is a way to change the default sort order of the file dialog box. I learnt this the hard way because I inadvertently changed the order to sort by date and had to figure out how to reorder it by name. The way to do it is to open any folder in windows explorer. Then go to view/details and choose your ordering (e.g. by name). Then hold the Ctrl key and click on the X to close the window. After this, the default ordering for windows is whatever the order was before you closed the windows.

    Reply
  2. How can I prevent “System 32” appearing when I start to access AOL?
    Also, “Error loading C:PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL” keeps showing at the same time.
    How can I prevent this showing at the same time?

    Reply
  3. Answer to harrytabby:
    an incomplete uninstall of a program in C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL when uninstalling MyWebSearch (Adware) which heavily slows down the pc and can be fixed by running either SpyBot Search and Destroy or Ad-Aware SE freely downloadable from the net. I am sure you aren’t using these antispyware software, and once u use it, it will show you much more than u expected.
    Hope this solves your prob.

    Reply
  4. To adjust the default sort in the Windows OpenFile Dialog, open Windows explorer, switch to Detail view. Using the headings of the file list, select the sort you want. When you’ve got the files sorted how you’d like them to appear in your FileOpen dialog, hold the CTRL key and click the Close Button (X) in menu bar.

    I found this solution here: http://www.cc-tips.com/LPMArticle.asp?ID=37

    Reply
  5. I just cannot find out where on Leo’s website where to plast a question!!
    I keep getting this when I turn on my PC. Not when I go to the internet.
    “Error loading C:PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL”
    How do I fix this? I ran Spybot and Ad-Aware and deleted all they found but I still keep getting this message.
    ALSO, I just bought an emachine. Now, it reboots out of the blue. Nothing I am doing. I really need help here. It is not because the PCU is overheated. It happens sometimes just after I start the PC. Today it happened 3 times within 5 minutes.

    Reply
  6. “ALSO, I just bought an emachine. Now, it reboots out of the blue. Nothing I am doing. I really need help here. It is not because the PCU is overheated. It happens sometimes just after I start the PC. Today it happened 3 times within 5 minutes”

    i had a laptop that used to do the same thing. it would re-boot all of the time… but it only did this usually when the computer was on for a while.

    what i did to fix it was reformat the C: drive and everything was good as new. sounds like you may have a nasty virus.

    Reply
  7. Hi Leo,

    I have an error massage :
    De instructie op 0x7c910f29 verwijst naar geheugen op 0x00000067. De lees-of schrijfbewerking (“read”) op het geheugen zijn mislukt.
    How can I solve this problem ???
    Please help me !
    Thx

    Reply

Leave a reply:

Before commenting please:

  • Read the article.
  • Comment on the article.
  • No personal information.
  • No spam.

Comments violating those rules will be removed. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication.

I want comments to be valuable for everyone, including those who come later and take the time to read.